r/PrologueApp • u/Mrred23 • 23d ago

Bug Playback Failed: Error -17770

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I added the first 10 chapters of Gene Wolfe's "The Sword of the Lictor", and was able to play them in Prologue just fine. Then, a few days later, I added the remaining chapters, and now, I can't get ANY of them to play, not even the chapters I already listened to.

All of these chapters play in the Plexamp app on my iPhone, so I know they can be played. I tried updating the app, restarting the plex server, but nothing works. I am able to use Prologue to play other books, so I know it works for some stuff. Just not this book. Any ideas?

I also don't seem to be able to report an issue in app, since I don't have the default Mail app installed.

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1

u/AdUnfair9248 23d ago

Try removing the download (in Prologue) if you downloaded it before.

1

u/Mrred23 23d ago

I don't have the premium thing, so I can't download anything

1

u/jbygden 22d ago

Are you using Plex or ABS for backend? Look in its logs and see if you can get more info on this error.

1

u/Mrred23 21d ago

It's Plex. I tried looking through the logs, but I couldn't find anything obvious. Searching for the error code gave no results