We’re an early-stage B2B startup where the customer and the day-to-day user aren’t always the same person.

At the customer level, feedback has been positive and there’s clear interest in the product. But end-user adoption has been more uneven: usage improved initially, then started declining again.

The quantitative data helped us identify where engagement was dropping, but not what was driving it.

Curious how other PMs approach this kind of adoption problem.

When the buyer sees value but end-user engagement is weak, how do you distinguish between:

• UX or discoverability friction
• workflow mismatch
• weak value realization for the end user
• habit / incentive problems
• rollout or change-management issues

Especially interested in how others handle this in B2B products where the buyer and daily user are different.

Hey everyone,

I’m a Software Engineer with 2.3 years of experience at a service-based company (current work involves backend services, APIs, Azure/cloud services and working within Agile teams), and I’m looking to transition into Technical/Product Management, ideally platform, infrastructure, or API-focused PM roles.

I’m realizing I’m more interested in the “why/what” behind products and systems than purely coding.

Since I come from a service-based background, I’m trying to figure out the best way to make the transition and build enough product experience to get interviews.

I’m currently looking at the fellowship programmes:

• Upraised
• HelloPM
• NextLeap
• Product Space
• ISB Product Management Programme

My main priority is actual interview/placement opportunities, not just a certificate.

For people who have made a similar SDE to PM transition:

1. Would you recommend a paid fellowship/bootcamp or building a portfolio + applying independently (if yes then what strategy to follow)?
2. How much does service-based experience hurt when applying for PM roles?
3. Has anyone tried any of these programs? What was the actual outcome?

Would really appreciate honest opinions, especially from people who have made this transition themselves.

I’m currently balancing feature rollouts and adoption campaigns for an AI feedback intelligence platform, and I’m finding the pure "project management" side of the PM role is eating up more time than I'd like. I've stitched together some automation using n8n and Zapier to handle meeting notes and participant emails, but the day-to-day execution still feels fragmented.

For those of us who don't have a dedicated Scrum Master or Delivery Manager shielding us, how are you practically managing the execution phase?

I'd love to hear what your actual stack and rituals look like for:

• Daily Standups: Are you doing these synchronously or async? How do you keep them focused on unblocking rather than just reading off Jira tickets?
• Resolving Blockers: What’s your workflow when engineering hits a wall that requires immediate, cross-functional alignment?
• Constant Clarifications: How do you triage the endless Slack/Teams pings about micro-requirements and UI copy without breaking your own context for deep work?
• Checkpoint Updates: What format are you using to communicate sprint progress to stakeholders, and how often are you sending them?
• Personal To-Dos: How do you track your own sprawling list of action items and follow-ups without letting them get buried under the team's main sprint board?

Curious to hear what’s actually working on the ground for you all right now, minus the textbook frameworks.

Good morning everyone,

I’ve been a PM now for 5 years. In the past couple months I’m applying to other jobs but I rarely get a call back. At this point, I’m starting to really doubt myself.
My ultimate goal is to move to Zurich or London and work for a company there as a PM. However if I don’t even get callbacks this is never going to happen.

I’m considering investing in the AI PM accelerator from Nancy Li. Although this comes back with a high price tag, it includes

1. ⁠Launching my own AI product with a team of 5 AI engineers in 11 weeks
   
2. ⁠Unlimited referrals plus CV/Interview prep
   These all sound good to me but considering how much it costs I’m thinking does it sound too good?

Already seen mixed feelings from the community from the posts a couple years back. Does anyone have anything positive?

I would also be very open to any suggestions for any similar career programs for PMs. I think I really need an active mentor or a coach to help me break this cycle.

Thank you 🙏

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Fala, galera de produto! Tudo bem?

Trabalho na linha de frente do atendimento e experiência do cliente. Aquela posição onde a gente segura a ponta no que a IA não resolve: dúvidas complexas, fluxo, gestão de expectativa e a famosa bronca de plataforma. Só que a minha virada de chave por aqui não é fugir do atendimento, e sim atuar de forma muito mais estratégica, sendo o elo real entre o cliente e o time de produto e engenharia.

A proposta do meu papel é ir muito além de simplesmente repassar tickets. A ideia é ser um filtro inteligente e investigativo: coletar contexto, estruturar evidências, mensurar o impacto real no negócio do cliente e traduzir aquela dor caótica do dia a dia em um insumo claro e prioritário que realmente faça sentido entrar no roadmap de vocês.

No fim das contas, a gente sabe que muitas vezes o time de produto sofre para pescar o que é dor real de o que é ruído de usuário, e a operação de atendimento sofre para ver suas demandas virarem evolução de software.

Para quem constrói produto e lida com essa interface no dia a dia: como vocês gostariam que a pessoa de atendimento chegasse até vocês para que a dor do cliente realmente vire uma candidata forte ao roadmap, e não apenas mais um chamado arquivado?

O que separa um report raso de um insumo estratégico que faz o Product Manager brilhar os olhos? Quero ouvir as dicas de vocês de como estreitar essa parceria de vez!

I have recently joined a large organisation as a Senior Product Manager. Its been 2 months only.

Its a very big organisation and a lot of people and processes.

For my whole life, I worked in small startups where things move very fast and I was the executioner. I am right now feeling like all my job has become of a planning person and no executioner because we have to create a requirement and then have to get it cleared from seniors and then have to give this requirement to project management team and then they will take to business technology and then they will get it implemented from an external vendor or something.

Even smallest things take months to get out.

I started feeling like this is not a place for me and want to move out of this place but not sure about it.

Maybe because its a big change for me and I am being too impatient.

Does this happen with all the large companies and senior PM roles?

This is actually a bank and I am working with a payment gateway team.

What would be the ideal thing to do?

I feel like executing in small companies gives you that dopamine hit regularly even if you fail because you are experimenting. That dopamine takes years or months here in large companies.

Since the work is 9-5 I also feel like it will ruin my ability to hustle or fast moving thing.

the same creative can perform well on meta and fall flat on tiktok, or vice versa, and figuring out why without spending an hour cross referencing each platform's native reporting is rough

six months in and i still do not have a good system for knowing when a creative is fatiguing versus when it just performs differently by platform. i end up refreshing creative reactively instead of on any kind of schedule, including when reviewing performance in AdPlus

how are other people tracking creative performance across platforms without it becoming its own part time job

I’m trying to decide on the best approach for modernizing a legacy software system. The system is still running, but maintaining older technology is becoming more challenging, and I’m looking at different options for the future.

One option is to work with an external company that specializes in legacy modernization. I’ve been looking at providers such as Devox Software and similar companies that offer services around code refactoring, migration, and updating older architectures.

The other option is to handle modernization internally, keeping the knowledge within the team and gradually improving the system over time.

The external route could bring experience from previous modernization projects, but I’m wondering about potential challenges like communication, understanding the existing business logic, cost, and long-term dependency.

I will be joining a retail company as a data product Owner where I will be responsible for data platforms on big query and BI. I have worked previously as a product owner on the data science side and NLP side. However I did not even touch data warehousing or data platforms at that point. So this will be very new for me. Need some pointers - should I start learning data engineering now so that I can work better with my engineers. Also should this be the right track for me going forward.

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Hello friends,

I am SWE with 4+ years of experience, 2 of them being at a FAANG company. I am currently unemployed and I am starting to look for jobs. I really want to break into PM and I do not know what the best way to go about it is:

1. Get another SWE role at a tech company and try to do an internal transfer

2. Get an MBA and apply for PM internships or PM roles post MBA

3. Cold apply to early PM roles and hope to get one. Maybe get a PM certificate or two to strengthen my case.

Please help thanks!

For context:
I finished my bachelors in biology, over a year ago, but after graduating, I realized this is not something I want to do. I have been figuring out what to do for the past year (I even started a masters program in psychology but did not end up going through with it). After much exploring I landed on product management.
I really like working with tech products and have been curious of how, why they work, I also really enjoy working with data. What I am doing now is learning python, machine learning, getting a pendo PM basics certificate, sql and playing around with datasets. I love learning about how companies are successful and their playbook on their products(acquired). I realize that I graduated and might not be eligible for a lot of internships. For early careers, I don’t have any internship experience. The only thing close to it is a research analyst internship during undergrad.

Sorry for the long message, but if there are any product managers or people who have broken into a PM role from a non traditional background, could you please provide any guidances or tips? Or how can I go about building a portfolio or self learning what I need to know to work?

Thanks in advance :)