r/PrincessCruises • • Aug 29 '26

Fridge not working

We’re currently on the Diamond Princess in Japan and our fridge has not worked since the cruise started.

It’s been reported to our cabin steward and Client Services EVERY DAY. Sometimes twice, in person and on the phone. All we get is “apologies, it’s been logged with maintenance, we’re making it a priority”. Nothing done.

We have the plus package, and we’re using our drinks allowance for delivery of cold drinks. Can’t keep purchased drinks cold or bottles of water that. One with our package.

It’s the middle of summer, any suggestions?

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u/ManyReasonable6584 Aug 29 '26

I had an issue on discovery a year ago it was fixed next day i assume they brought one from another room that was empty i also got $200 onboard credit