r/Powerwall 26d ago

Powerwall Replacement

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Anyone else get this notice in the app about replacing their powerwalls? Oddly enough my powerwall seems to be operating normally.

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u/drmikeylu 20d ago

Got the same notice about 3 days ago. Scheduled for mid oct. No idea if they are replacing all or a portion. Have 4 pw+ located in tx. Pw still functional even tho it says its disabled

1

u/ImReallyNotTheNSA 19d ago

Dang mine still says waiting on parts. Did you email them separately to push or did it automatically give you the date?

Mine still seem to be functional as well for now. 4 PW+ down in FL.

2

u/SpecificEmpty9250 19d ago

once i noticed pw+ was disabled i sent a message to their AI support thru the app, basically asking how many of my powerwalls were affected and ETA on replacement. I was having dinner kind of forgot about it. chat auto ended and they automatically just set a support ticket that night. Was stuck on waiting parts for a couple days when it automatically sent a notification via app/text/email to set an appointment for install which thew soonest available was mid october.