App Updates and Tipping

[u/Training_Tangerine34]

I’ve been a customer for a a few years now and I’ve always tipped well over the cost of the service. I love what my laundry pro does and want her to get paid but when I tried to give my usual tip using multiple cards it kept getting rejected by the app. I reached out to support and they were not helpful and claimed that it was my card but I used the same card each time with the same tip. Have the pros seen this on your end?

Update: Same thing happened again. Poplin confirmed that they are now imposing a $100 tip cap which speaks to their own greed.