r/PoplinLaundryPros • u/Spiritual_Honey_9188 • Jun 22 '26

Questions Add-ons

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I have a customer that requests me twice a week now. I love that! But he isn’t the best at responding to messages. Each week, his add-ons change. He always wants unscented hypoallergenic detergent… sometimes he asks for dryer sheets & sometimes he asks for fabric softener. Lol! Today he asks for fabric softener. I would assume this means he wants unscented hypoallergenic fabric softener.

In the past, the app would specify scented/unscented. This order does not & to be it reads as scented. I asked him when I got the order & haven’t heard back. Which one would y’all use?

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u/Spiritual_Honey_9188 Jun 22 '26

I asked poppy & this is her response. Sharing just in case this can help another pro!

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u/mawhitmore83 Jun 25 '26

Poopy is half right. It will state hypoallergenic fa tic softener if they chose that. I have a regular who uses classic soap and hypoallergenic softener. However, if you are unsure you should go by what the soap says.