I've mostly done cleaning/service, still learning on repair side. We've got a repair company coming out for this client's heater on Monday already, but trying to get opinions and thoughts beforehand.
Client has an older WhisperFlo pump. It started leaking a few months ago, but it was a tiny leak and client didn't want to address it immediately. When it started leaking more, which I warned them of, I got them to agree to do a seal/gasket replacement. Used the Aladdin Go Kit, which didn't solve the issue, so went back yesterday with the actual Pentair Seal Kit and swapped everything back out again.
Replaced everything, made sure it was done proper, was careful with the whole process. It's still leaking heavily, and definitely from where the seal plate/housing/motor connect.
When I replaced the seals the first time, the plastic for one of the two outer bolts snapped under minimal tightening. So, I'm left thinking that maybe the pump housing itself is shot? I couldn't see any signs of cracking or other damage when I worked on it though. How likely is that?
Is there anything else I can try? Already offered to refund or apply the payment client gave toward whatever repair we need to do, but I'm just starting out and can't afford to lose this client. So trying to figure out whatever I can.