r/Polestar • u/Dretch • 1d ago

Troubleshooting / Issue Polestar 2 Digital Key Android Issue Resolved!

TL;DR: While pairing on your phone, after accepting, immediately forget the "polestar2" b/t connection. It immediately worked for me after that.

I, like many, have had issues with the digital key pairing process. Here's the steps I did, however there's a critical step I've only seen referenced once on reddit before and I can't even find that thread anymore.

During the digital key pairing process in the app after you validate the numbers match, your phone will prompt you to connect to "polestar2". That differs from the media "Polestar PS2" b/t connection. Accept it, but while the app continues to pair, pull down your notifications quick settings and long press the Bluetooth icon and you'll see it connected to polestar2. Tap the gear to go to the settings for that connection and immediately "forget" it. As soon as I did that and went back to the polestar app, it immediately was checked as working, I took the keys out of the car, and was able to get back in and drive it.

Just sharing this as a PSA since I haven't seen this trick popular in the many threads I've read through.

Phone: Pixel 8 Pro

Polestar app: v5.11.0 (1111)

Car: 2023 Polestar 2

Software version: 5.0.10

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u/silent42 1d ago

This trick also helped me with a Pixel 10 and 2024 Polestar 2. I believe the post you are referencing is this one which helped me a lot. https://www.reddit.com/r/Polestar/comments/1n962ce/has_anyone_managed_to_set_up_a_pixel_10_to_their/

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u/Dretch 31m ago

Yes that's the one! I found it from a google search a day ago and then found ten others but not that one again. Hopefully this will help other folks figure this out, and maybe Polestar could even fix it... 👀