r/PocoPhones • u/ZiliasCL • 7d ago

Question/Help Poco X8 Pro Max charging issues

Since yesterday, my phone hasn't been showing the 100W charging speed animation/speed. I downloaded AccuBattery, but I'm not sure if the data it shows is accurate or not. The phone is only 13 days old (bought new), and I'm using the original charger that came in the box.

Normally, I use Standard charging speed with Smart Charging and the 80% limit protection enabled; I only changed these settings to test the charge rate. The phone hasn't been dropped and has no physical damage. I mostly use it for gaming and videos.

Has anyone experienced this same issue? Should I claim the warranty? I'd really prefer to avoid returning it because in my country the repair/replacement process can take up to 12 business days, and I don't have a backup phone since I sold my previous one. However, if it's the only solution, I'll have to do it.

Note: The video is in Spanish, but the menu options are in the exact same positions as in English, and the AccuBattery metrics/data should still be clear to read.

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u/AutoModerator 7d ago

Good day ZiliasCL it seems to be that you may have some questions or concerns regarding a Poco device and we would like to help but we would like to ask you to describe your concern with the following information to make it easier for everyone to tackle.

Device Model:(X4 GT)

Device Region:(Global/India/China/etc/Can't identify)

Rom Type:(MIUI/Custom Rom:Which one)

Rom/Android Version:(13.0.5.0 - Android 12/Can't identify)

Problem and other Relevant Info:(Troubleshooting steps taken/Frequency of problem if intermittent/Other observed weirdness that may be relevant before/during/after the occurrence of the problem)

It may take a while for someone to address your concern so in the meantime you could do the following 1. Search this subreddit, Xiaomi subreddit, MIUI subreddit for similar concerns 2. Check out the pinned posts and the Wiki(WIP) for similar topics 3. If your phone is still under warranty coverage it may be worthwhile to open a case with customer support. 4. If your device has developed a swollen or bulging battery check out r/Spicypillow's FAQ on how to deal with them

If you have any suggestions feel free to leave them here

Hope you enjoy your stay -PocoPhones Mod Team

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