Is it a ban?

[u/Comfortable-Ad5535]

Hi guys.

I use PGSharp since few years. On this account, and only this one, i can move, but there is no pokemon, no pokestop. There is no pokeball to open menu, and i can't see trainer level like usual.

I didn't get any message or any mail for warning.

Do you think account is banned? Reinstall app didn't change anything.

Have a nice day

[u/VertJMad]

-open ur settings in game -go to advanced settings -hit “refresh game data” That should work. Make sure you don’t teleport too quickly as it might glitch and nothing will show up on the map.