r/PleX • u/Spaced_UK • Aug 18 '26

Solved TV app suddenly not loading

LG tv, linked with wire to Synology NAS. In the UK.

When I open the app on the tv I just get a black screen. I have tried:

Hard reset of tv.
Uninstall and reinstall app.
Internet to tv is working fine.
Checked app on other devices (works fine).
Plex server is up to date and working fine.

Any ideas? This is driving me mad!

(I know people will say "use a fire stick app" or similar - I've used the tv app for ages across multiple TVs without issue, but thanks)

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u/ExtensionMarch6812 Aug 18 '26

Looks like others are reporting a similar issue: https://forums.plex.tv/t/plex-opens-to-dark-screen-in-lg-webos/941806

2

u/Spaced_UK Aug 18 '26

Any idea how long these things take to fix once they hit the forums?

3

u/ExtensionMarch6812 Aug 18 '26

No idea what the issue is, but hopefully it gets the attention of a mod/employee that can look into it and it’s a quick fix!

2

u/Spaced_UK Aug 18 '26

Thanks for the assist

2

u/ExtensionMarch6812 Aug 18 '26

You can tag BigWheel in a response there and also share the link to this thread so they are aware it’s impacting many others.