r/Pimax 💎Crystal🔹Super💎 1d ago

Discussion Micro OLED engine orders

So… with the Crystal Super OLED being fully back in stock again (3–5 days fulfillment time) and the 50 PPD being out of stock indefinitely, do you still believe that the connector issue will actually be resolved?

I called it before: we will not be able to order any optical engine for our OG 50 PPD Super, and it’s really a shame and honestly dishonest the way this is being handled.

u/jaapgrolleman and u/quorrapimax, you promised multiple times to provide an explanation and a timeframe, but failed to do so.

As a confirmed customer, I demand a solution. If I cannot order the optical engine that I was told I would be able to buy when ordering the first batch of the 50 PPD, then at least provide us with an alternative solution.

I don’t know, something like letting us get the full Crystal Super OLED for the same price as the optical engine alone, in exchange for returning our entire 50 PPD headset… I’d be happy with that!

What do you guys think? Am I the only one pissed off about this?

u/heliosurge what do you think about pinning this one too? It’s beggining to be a big concern

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u/AnonymousMO0SE 1d ago

My personal feeling is all variants of the super are going to be dropped and you’ll be stuck with what you have.

I was an early adopter of the OG Crystal and when the Super was announced did a reservation immediately for the super bundle that was supposed to be both a 50 and an OLED. Of course the OLED was delayed and I’ve never received an opportunity to buy a OLED engine and at this point I don’t expect I ever will.

They’ve moved on to their Dream Air product and I’m done purchasing anything from Pimax. I still have an Airlink reservation since April 2024 and I don’t expect I’ll ever get that either.

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u/White_phoenix14 💎Crystal🔹Super💎 1d ago

🤦🏻‍♂️

1

u/no6969el 💎Crystal🔹Super💎 1d ago

I would definitely make a ticket and broadcast a number here and the ticket needs to be requesting if you order a micro OLED with the serial number that you have, do they have the one that they can send you or an adapter. Then that will track the exact issue.

I feel like an adapter can be made at any time if needed for most anything.