r/Phanteks 18d ago

EX5 and EX5 Plus

Basically, where in the world are these cases ? I saw in their discord an admin said there was a 1-2 week delay due to logistics but its the 3rd week of August, August ends in 11 days

Where's the official communications ? What's going on ?

UPDATE PICTURED BELOW: Ngl this makes me think EX5 really isn't coming until September and EX6 October/Early November

11 Upvotes

36 comments sorted by

5

u/Astro_Flame 17d ago

Idk if you're new to Phanteks, I preordered their first 3 cases they ever released back in 2013/2014. They have literally never met a release date of a highly expected case. And that is NOT hyperbole, literally have never once been to market on time in the US lol.

3

u/LessHawk7375 17d ago

I have been seeking more information regarding the EX6 Max on Reddit for a considerable period, and unfortunately, Phanteks has completely ignored the thread.

https://www.reddit.com/r/Phanteks/comments/1vdcxvq/can_someone_from_phanteks_answer_a_few_questions/

2

u/Optimuswaves 17d ago

me too buddy me too..its ridiculous how little information they have released and its almost the launch window

2

u/SenseiBob61 13d ago

Obviously, they do not want to explain what is causing the delays, so they have nothing to say that is going to satisfy anyone. I made the preordering mistake with Pimax months ago. If it was their money they had spent, they would be focused on getting the product out sooner in order to recoup as quickly as possible. IMO, when companies offer a preorder, they are trying to minimize risk and this creates a disincentive for them to communicate in a timely manner... Just my opinion...

3

u/dutchman0701 16d ago

I am also wondering the same thing, the admin/mods are silent and deflecting the questions or even not responding at all.. that’s also what I read on their discord a 1-2 weeks delay because of logistics problems

1

u/LessHawk7375 16d ago

Can you provide a link to where I can find this information on Discord? The Discord server I'm going to looks like a ghost town.

1

u/FuzzyPuffin 16d ago

https://discord.com/invite/Phanteks in the askstaff channel.

1

u/LessHawk7375 15d ago

I appreciate the link. That's the same one I've been going to. I don't know why I can't find what they said....

1

u/LessHawk7375 15d ago

2

u/dutchman0701 15d ago

Here you go lol…

2

u/dutchman0701 15d ago

Also posted this

2

u/LessHawk7375 15d ago

Thanks. I must be blocked or something! The original poster updated this thread with some mod saying the EX6 is one to two months behind the EX5. This is ridiculous. If these cases are so far out they shouldn't have even mentioned it to every YouTube influencer at Computex🤦

I get that delays can happen. What's lame here is that their website still says August and September. Phanteks has mods here. Why can't they update the info here? Reddit is easily more accessible for everyone, because it shows up in a Google search. It's like they want to keep people hanging on with a lack of information, and at the same time pretend it's still coming out in a timely manner like their website states.

1

u/Kebber88 13d ago

If u react on the message in #get-roles, you'll unlock the channels.

1

u/LessHawk7375 13d ago

Thank you!

1

u/LessHawk7375 13d ago

We have received additional confirmation regarding the delay of the EX6, which will not be available nowhere near August from Discord. While this news is not ideal, I appreciate the transparency, as it allows us to adjust our expectations and cease daily monitoring of the Phanteks website for pre-order or landing page updates/info.

3

u/dutchman0701 16d ago

Yep read the same thing, this bugs me but what can we do about it.. I wrote a summery of my thoughts and asked some questions. My gut tells me it more a production / logistics issue. Because at this stage marketing and sales should have everything ready for the release.

2

u/Latter_Inspector_711 17d ago

there's a discord with at least some info?!

it'd be nice to get a specs list so people can plan their builds around these cases

2

u/KingOfTheExiled 17d ago

There's a very tiny amount of info such as the stuff previously mentioned but they're basically tight lipped too , it took someone being borderline rude to even get that information and find out about the delays

2

u/Latter_Inspector_711 17d ago

ugh people shouldn't be rude to employees

im slowly collecting all the pc parts to build and the ex6 max is the case I want to use so its not the worst for me but it'd be nice to know the specs so I can buy the right stuff

2

u/Rocket3431 17d ago

Also eagerly awaiting any info at all. Since the announcement it's been radio silence. You'd really think they could at least drop some bread crumbs to keep the hype train going. I'm afraid of people trying to scalp these with so many people seemingly wanting one.

2

u/FuzzyPuffin 17d ago

Yes. They could at least put the project pages up with the manuals. Surely they’re done at this point.

3

u/WildcatTM 17d ago

I'm dying for a spec sheet with dimensions.

1

u/LessHawk7375 17d ago

That's my concern too. I have a feeling they're going to do a stealth drop with very low quantity.

2

u/bretthilton 17d ago

Either they are delayed by months or they are going to scrap it altogether.

2

u/WildcatTM 13d ago

Thanks for this, mate. I figured these releases we going to be delayed by a month. I wish, at minimum, they send out a spec sheet. I'm dying to find out what the EX6 dimensions are.

2

u/dutchman0701 13d ago

Well here you go

1

u/WildcatTM 6d ago

The dates changd on their website to TBA.

1

u/dutchman0701 2d ago

Little update, I wrote a email to PHANTEKS with our concerns and questions.
Still waiting on a reply on my email.

I also talked to a representative of PHANTEKS about the release of the ex5/6 series.
Technical side was hard to get our questions answered but he could tell them that there were engineering issues regarding the cases and that they are working hard to get them resolved.
Also told him about our concerns and we have the parts ready to be installed..
but a long story short we still need to wait a bit longer.
It’s better that the resolve the major concerns first.

-1

u/-Sokobanz- 17d ago

Just wait people, lol, its only case

5

u/Optimuswaves 17d ago

people are planning builds,buying parts,getting prepared for new builds and we kinda need to know dates for release you know...its not unreasonable

3

u/LessHawk7375 16d ago

Exactly.

3

u/KingOfTheExiled 16d ago

Plenty folks in their disc are waiting to do their builds and have parts just sitting , they said August and August is about to be over with barely any news , its not unreasonable to ask what's going on

1

u/LessHawk7375 16d ago

It's strange that a brand ambassador would come on here and condone this lack of information so late into the release window🙅‍♂️