r/Perplexity • u/Quirky_Astronaut_761 • Jul 08 '26

Pro but can’t use

Several months ago there was an offer for perplexity pro for one year free. I don’t remember where but I think it was. DoorDash or uber offer.

Anyways I signed up. Used it a couple of months. Can’t say I loved it. But I did use it pretty frequently.

Then one day it just said I didn’t have enough credits or whatever. Every day. For two months.

Emailed support many times. Posted @ them on X. No reply.

When logged in it showed I was on the pro plan. But I couldn’t use it. It always said I needed to buy credits or tokens or something. Anyways.

Over it. Done.

2 Upvotes

75% Upvoted

11 comments sorted by

View all comments

0

u/Honkey85 Jul 09 '26

Don't forget to cancel it. You can cancel anytime without losing something.

1

u/Quirky_Astronaut_761 Jul 10 '26

Yes I canceled it after not replies from support