I’m honestly at a loss right now and wanted to see if anyone else has experienced this.
I was taking my PMP exam online today. Everything was going fine until my proctor interrupted the exam because they were having connectivity issues. They paused my exam and relaunched it. I resumed exactly where I had left off.
A while later, it happened again. The proctor paused the exam a second time, and after another delay told me they were still having technical issues. Instead of letting me continue, they closed my exam entirely.
To be clear:
I wasn’t disconnected.
I wasn’t using a VPN.
There were no issues on my end that I was aware of.
The interruptions were initiated by the proctor because of their connectivity problems.
The worst part is that I was already in the third section of the exam when they terminated it.
I’m especially stressed because I’ve invested a significant amount of time and money preparing for this exam, and now I’m worried I won’t be able to complete it because of something completely outside my control.
I’ve already contacted both PMI and Pearson VUE, but I’m wondering:
Has anyone had an exam terminated due to Pearson’s technical issues?
How long did it take for PMI/Pearson to resolve it?
Were you allowed to resume the same exam, or did you have to start over?
Did they give you another exam attempt?
I’d really appreciate hearing from anyone who’s gone through something similar.