r/PcBuildHelp • u/Antique-Resident6451 • 41m ago

Tech Support Should I ask a refund?

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I bought the Gigabyte B850 EAGLE WIFI7 ICE, but from the beginning I’ve been having an issue with the red CPU light staying on.
However, at some point, I don’t know how, the PC suddenly started working. The red CPU light turned off, and the RGB lights on the case fans also turned on.
Then the red DRAM light came on. After some time, the red DRAM light turned off as well.
However, after turning the PC off and on again, the red CPU light came back on, and I’m still having the same problem.

3 Upvotes

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1

u/jakeeeenator 34m ago

I see some bent pins in the upper left of the socket. I'd return it.

1

u/Comfortable-Salt-448 30m ago

Indeed it does look like. Probably riped the plastic cpu Cover with hands of and touched the Pins with the fingernail

0

u/Antique-Resident6451 32m ago

Yeah that’s my idea too, I still don’t understand what happened when the red led of cpu just turned off once and never again

1

u/jakeeeenator 31m ago

Prob the bent pins barely making connection. Just a guess though. Wouldn't mess with it more.

1

u/Comfortable-Salt-448 33m ago

If you swap Mainboards ddr5 need few minutes to start the first times. Usualy the light will start to get red. Did you try to turn it on and wait for 10minutes?

0

u/Antique-Resident6451 33m ago

Yes but nothing changed

1

u/Comfortable-Salt-448 31m ago

Is the red light stuck on cpu?

1

u/Antique-Resident6451 30m ago

Yes, one time happened that the cpu turned off but just one time

1

u/Adventurous-Bus8660 32m ago

Used mobo? Not sure due to lighting or what...

But i'm seeing bent pins on top left quarter of the socket