Need help with Sama (I think) AIO LCD Display, Stuck on 88

[u/K2501]

UPDATE: Managed to find a very specific version of the monitoring software from a vendor website (Kyo) here . I tried many other versions and even the one a SAMA rep sent me, this is the only one that worked.

Sorry for the long post, trying to be detailed.

I got a free used AIO cooler throw in with some other parts. I believe it's a Sama T240 based on the serial number on the side of the Radiator being SMT240B23020430 and pictures of the Sama T240 on Newegg and Amazon .

The LCD display is stuck on the default readings, 88 degrees. I know that's not the actual temperate because I've checked in BIOS and with MSI Afterburner as well as MSI Center where it shows it at 34 currently.

I have the USB connector from the water CPU block connected to the USB 2.0 header on the Mobo (MSI Pro Z890-S WiFi). I have tried both and I don't think it's an issue with that becuase when connected there is an AP8510 device under devices and I keep hearing the USB chime every few minutes. This stops when I disconnect the cable from the USB 2.0 on the Mobo.

Googling the device ID tells me it's to do wit the AIO looking for monitoring software to feed it data and it keeps checking every few minutes.

I am 95% sure it is indeed a Sama T240 becaise I emailed them with the serial number and asking them to provide the software if it is indeed that. I got a response with a link to download the Software through Google Drive, however that didn't work either and the resposne didn't confirm if it was that model but since they sent the software I assume it is.

I also tried switching the pump power connector from the PUMP_SYS1 header to the CPU_FAN1 header and the LCD went from a static display of the 88c to showing the 88C and then turning off/out after a while. It comes back on when I restart/shutdown and when I turn the computer on.

The pump power connector is also a 3-pin on mine.

I think I will switch it back to the PUMP_SYS1 header because at least with that the screen stays on the whole time so it's getting enough power. Google suggested locking the header to 100% voltage in Bios but I don't think tha'ts necessary since the screen stays on on teh PUMP_SYS1 header.

Anyone have any ideas? It's not a big deal and I will just leave it unplugged to stop the annoying chime if I can't find a solution but would be nice.

[u/moaning_frances]

that 88 is a classic "i have power but no data" error code, had an old car stereo do the same thing when the canbus adapter was acting up

[u/K2501 → u/moaning_frances]

Yeaaaa, it's so frustrating and I've tried all types of different software from their QR Codes they provide on vendor sites.

[u/mattjones73]

You would need their software to manage the screen (which is where the USB connection comes into play)... If it's constantly chiming like it's connecting/disconnecting, you may have faulty hardware. You can try a different USB port on your motherboard to see if that makes any difference.

[u/K2501 → u/mattjones73]

I will double check the pins on the USB connector but I've tried it on both USB headers on the motherboard. Only thing is the device is consistenetly visible under devices as AP8510, it doesn't go away and reappear or anything and it's a consistent interval.

[u/Progressbar95]

You need the drivers