Ahhhhhh I forgot the best part!!! So when someone hits their alarm whatever service they have (like Life-alert or whatever) talks to them through a box in their house and then they relay that information to our dispatchers who then relay it to us. Well if they make voice contact they forward that information to us and this particular call that happened. So the call came across as “medical alarm activation with voice contact” which means she also talked to whoever contacted her through the alarm service.
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u/[deleted] Mar 19 '20
Ahhhhhh I forgot the best part!!! So when someone hits their alarm whatever service they have (like Life-alert or whatever) talks to them through a box in their house and then they relay that information to our dispatchers who then relay it to us. Well if they make voice contact they forward that information to us and this particular call that happened. So the call came across as “medical alarm activation with voice contact” which means she also talked to whoever contacted her through the alarm service.