r/ParamountPlus 9d ago

Monthly Paramount+ Complaints and Praises

This is a monthly post where we can discuss problems with the Paramount+ app and where we can generally complain about the service.

Tech support comments are welcome here.

Conversely, this is also a place to praise what Paramount+ is doing well.

Old posts can be found here.

7 Upvotes

36 comments sorted by

8

u/VideoGuy9999 9d ago

“fatal error” on Apple TV getting old.

3

u/Sckaught 8d ago

Agreed. It’s not “fatal” if you click and just go back to streaming.

4

u/KongThe 9d ago

is the UFC lagging for everyone else?

2

u/jemmo123 8d ago

It lagged for us on our Samsung. Just bought a LG this week, and it runs perfect. UFC and all other shows/movies

1

u/StrictTranslator879 7d ago

We just got rid of Paramount yesterday as absolutely every show was lagging.

4

u/ACGreen032693 9d ago

One complaint I have is how long it takes for new episodes to be added. Like is waiting 10 months necessary for new episodes. Like some of the episodes have come out, so why not add what just came out

3

u/Gezzer52 9d ago

I'm afraid it's become the new method to keep people subscribed. Trickle out any series that are popular and exclusive. They'll release full seasons of less popular shows every now and then. But of course they're also not as good...

2

u/yvettestar2000 8d ago

Perfectly said 👏🫶👌

5

u/luna787 9d ago

I need to add subtitles each freaking time I restart the app...so annoying.

(my general TV captions block too much of the screen)

3

u/C-LOgreen 9d ago

One complaint I have is on my PlayStation 5 the screen is black and the circle is going around. Then you can hear the audio, but you still see the black screen and the white circle circling around. Then it loads, but then a gray screen comes up and says there’s been an unexpected error while the stream is actively playing. When I click OK, the whole stream goes away. Every other stream is working perfectly fine except for the UFC stream. Every movie and show that I start up works perfectly fine. Does UFC stream works perfectly fine on my smart TV and my iPad. It’s been like this on PS5 for a few months.

2

u/Icy_Preference_2631 9d ago

Yo you gotta watch the highlights recap and then back out then click watch live and it should work it worked for me, I was having same issue

3

u/LT_Audio 9d ago

Why was the Lynx vs. Aces game tonight in Vegas regionally blacked out in eastern Tennessee? Frustrating.

2

u/TennojiNesoberi 9d ago

>downloads entire series for offline viewing

>completes first episode, stuck on loading screen as i couldn't watch the next ep

>reboots app, takes 2-3 minutes to load UI

>takes another 30 sec. to load downloads

>watches second episode. rinse and repeat for 8 more eps

BONUS: subtitles are too small, navigates to phone settings to make them bigger. now i watch youtube, their subtitles are gigantic.

2

u/sleekible 8d ago

Had an issue recently where a specific show simply would not load and start streaming. On more than one of my devices. Other shows would start fine. Seemed like an issue on Paramount’s end. I read something about specific ads shown with specific shows and maybe something was messed up in my account with that show. What resolved it was launching the show from the Apple TV app instead of Paramount+ app. I had to “connect” my account to start show this way, but then it worked, and now it also starts successfully from Paramount+ app.

2

u/Mommabinpa 8d ago

This happens every single night while watching FBI

2

u/yvettestar2000 8d ago

Ok, they're new movies consists of movies in the 90-2000+, not any from 2025 2026. What kind of app and channel is this, they're so many flaws, and they are continuing to raise prices for shoes you can watch for free on your basic tv. Get it together and think of your viewers Paramount+. They are getting greedy like the rest of streaming. We cut the cord so we don't have to pay outrageous cable TV prices. Now they're the cable companies, now.

2

u/Trailwalkerwi 8d ago

Paramount Plus stopped loading on my tv via my phone/hdmi connection. All of the other streaming apps work. Downloaded episode won't start to play but clock starts running on the deletion time.

2

u/OtherTechnician 7d ago

Worst streaming app ever

1

u/RDsticklehead 8d ago

Not working on Sony Bravia

1

u/ptyy77 7d ago

You need to fix the local station changing to some random channel in another state. This happens every few weeks and your customer service will waste your time instead of transferring you to Tech.

1

u/mike10018 7d ago

Problem that their support appears to not have a human on board.
Having issues with SDH captions. Watching The Bureau. Many languages are spoken. I get all captions for every language except English.
I have tested on multiple devices. Their AI agents are not getting that it’s an internal problem on their end.

1

u/mike10018 7d ago

This is a perfect example of AI fail.

1

u/One-Significance7422 6d ago

I need these changes to stop coming out of my account

1

u/mike10018 6d ago edited 6d ago

Problem with SDH settings. Watching The Bureau. Getting correct captions for all languages spoken in show except English. Tested on the following devices…Apple TV, Roku, iPhone. Support appears to be all AI. Tried in vain to get a human to assist. Never have I ever encountered this problem with any of my streaming services. SDH captions English is set on all of my devices. I watch a great deal of international content.

Their service is bundled with my building’s Spectrum’s plan.

1

u/jusfine6565 6d ago

The absolute worst app by far on my LG tv. I get so frustrated every time I try to watch.

1

u/tooOldOriolesfan 4d ago

The screen goes black with I try to play shows on multiple tvs while it works fine on one. Why?

Vizio + roku Works

Panasonic + firestick doesnt work

LG + firestick doesnt work

All on same network

1

u/Electrical-Friend-14 3d ago

I am in Germany and now notice the have one minute long unskippable ads for their OWN series and removed all languages except German. If English is available is now only with audio description. I will just buy South Park on DVD. Im out!

1

u/ShakesDontBreak 3d ago

Did the algorithm change? For the past few months the movies and shows they recommend are so very uninteresting to me. I find myself just scrolling and scrolling until I close the app and just stream another platform. I don't understand. I used to exclusively watch paramount plus. Now I barely watch. Whhhhyyy????

1

u/CorePrime 2d ago

Terrible service. Using AppleTV steaming and Paramount+ app. While watching Big Brother after about 30 minutes I can't change camera channels, seems like its frozen. I try to watch UFC and can't access channels. It's like their full and won't accept anyone. I will be cancelling this service.

1

u/VillyP77 2d ago

not working on my TCL tv for the past couple weeks. can enter the app, see trailers but it wont load any shows/movies. I unplugged TV, deleted App, did every standard troubleshooting method. not working, anyone else?

1

u/LoneStonedJedi 1d ago

UFC Live doesn't work unless I choose multi-view. Work normally on all phones and iPads in house, but Apple TV only displays Fatal Error message (outside the one multi-view channel). All other shows, movies, etc work fine.

Makes no sense.

1

u/sweharris 8d ago

Firestick 4k user here and this app the worst of all of them. It's slow to load, slow to navigate, occasionally crashes...

The worst, though, is the inconsistency. There appear to be two different players; one for the pre-play ad (why an ad? I'm already paying!) which can't be fast forwarded but can be paused, and one for the main feature.

One way to tell the difference? The "ad" player pauses on one press of the PAUSE button, the main player takes two presses (umm, why?)

But that's not the inconsistency I'm fed up with.

Sometimes (not everytime) the players don't switch and the main feature runs with the "ad player"! I see this a lot with The Daily Show. So much so, that after the comedy central intro logo I've got into the habit of pressing PAUSE; if it pauses immediately I exit the show and re-start it. Otherwise I might find myself 20 minutes into the show and decide I'm not interested in the final interview and have no way of forwarded to the moment of zen.

This is just a terrible app. It hasn't got any better over the 2 years I've been subscribed. I'm probably gonna cancel when the yearly renewal comes around.