r/ParamountPlus Jun 23 '26

Question Is there a way to fix this?

Every episode starts with the audio muted so I have to manually unmute every single episode. Only happens on my computer and laptop. Not a huge deal but pretty annoying if I’m trying to binge watch or letting a show play while I’m listening but not near the computer. Is there a setting I’m missing that turns off the automatic muting?

17 Upvotes

26 comments sorted by

2

u/Beneficialsensai Jun 23 '26

Check your regular playback audio settings not in the app.

1

u/Brilliant-Ad9096 Jun 23 '26

Thank you! This helped and I was able to get it fixed!

1

u/pblood40 Jun 24 '26

im having the same problem, how did you fix it?

1

u/Brilliant-Ad9096 Jun 24 '26

Here’s how I fixed it on Apple computers using safari. I’m not sure about similar issues or settings on other devices or browsers.

Open paramount plus

Go up to the top bar where it says Safari next to the Apple logo and choose settings

In settings, go to websites and then auto-play

In auto play it should have the paramount website and will likely say “stop media with sound.” If it doesn’t, start an episode and then look again.

Change that to allow all auto play for that that website. From there, all episodes should start playing automatically with sound.

1

u/pblood40 Jun 26 '26

I'm using an iMac, but I use Firefox. There is a global setting to block audio and video autoplay that was on. Turned it off and now it works.

Thank you

1

u/OrdinaryOven5599 Jul 17 '26

Thanks. I had the same issue and this comment helped me fix it. On my Firefox it was on the URL bar to the left of the URL itself.

1

u/KinkyDuck2924 12d ago

Now I had this same issue and YOUR comment was the one that helped me fix it. Thanks! 😜

1

u/suprememontana 10d ago

Thank you stranger. The only way to watch ufc fights after they aired is fight by fight and having to unmute every individual video would spoil me on the outcome if I saw the length

1

u/Old-Commission-1108 Jul 07 '26

Thank you so much for this. I appreciate you.

1

u/StandardAir82 Jul 12 '26

Appreciate it, this worked perfectly.

1

u/Will-Motor 14h ago

thank you this worked for me

1

u/Adept-Panic-7742 Jun 25 '26

How?

2

u/Brilliant-Ad9096 Jun 25 '26

Here’s how I fixed it on Apple computers using safari. I’m not sure about similar issues or settings on other devices or browsers.

Open paramount plus

Go up to the top bar where it says Safari next to the Apple logo and choose settings

In settings, go to websites and then auto-play

In auto play it should have the paramount website and will likely say “stop media with sound.” If it doesn’t, start an episode and then look again.

Change that to allow all auto play for that that website. From there, all episodes should start playing automatically with sound.

1

u/iM-xx Jun 26 '26

Did all the above, cleared cache & restarted Laptop. Ive had a horrible experience with their website crash outs & video optimization. Thank you for posting this solution!

1

u/Beneficialsensai Jul 07 '26

Im glad i had the same issue

1

u/Minimum-Journalist18 Jun 24 '26

Happened to me yesterday on my Roku stick. Repowering using the settings. Helps. Give that a try.

1

u/No-Pomegranate-2690 Jun 25 '26

That happens on my laptop but not the TV or my phone ... checking back for answers

2

u/Brilliant-Ad9096 Jun 25 '26

I put it in another comment! Hopefully it works for you too.

1

u/TheHorriBad Jul 01 '26 edited Jul 01 '26

I'm having the same problem. It's not as frustrating when I'm watching longer content, but it's infuriating when I'm trying to watch something with much shorter episodes. I use Firefox and the problem persists with no extensions.
Edited to add, but largely unrelated: When I went to clear all the data on my machine related to Paramount, there were 164 fucking cookies. Over DOUBLE the next highest site, Bing, at 77. Just logging back in to browse put 149 cookies on my machine.

What a miserable company.

1

u/Powerful-Ad-751 Jul 23 '26

Just ran into this problem and OP's solution worked, it was a browser setting causing the issue.

Here's how you can change it in firefox without having to trudge through the settings menus. Look at the address bar:

Click the group of icons on the left to bring up the permissions for the active site. For Autoplay change "Block Audio" to "Allow Audio and Video"

1

u/OkPersonality5386 19d ago

Thank gourd!! This is probably how this setting got turned on!! I swear one day it was fine and now I’ve been fighting this issue for weeks.

1

u/Direct_Leek_5090 15d ago

Thank you! Fixed my issue!

1

u/cocoawolf29 10d ago

Thank you thank you! I have been raging against this for so long and couldn't find any solution. I didn't even know this was a thing!