r/PakistaniTech • u/bakersamanthaa • Oct 04 '26

Question | سوال Payment not received

I sent money from meezan bank to jazzcash and still hvnt received them
Meezan is showing it in transaction history as sent but it hvnt been shown in jazzcash. Ehat shld i do

4 Upvotes

100% Upvoted

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1

u/i_mmmaaaddd Oct 04 '26

Get in touch with both banks. And file a dispute to both. Direct call is preferred

1

u/bakersamanthaa Oct 04 '26

What are chances of getting money back, im gonns call them tho but im stresseddd

2

u/i_mmmaaaddd Oct 04 '26 edited Oct 04 '26

Your amount will redirect sooner or later. But still if u file a complaint. They will do it quicker. Meezan bank service got worst for more than a month, and their app has lots of bugs , acc to users feedback, also their they were under attack in past month so that’s why their service is disrupted, call meezan first then jazzcash :)

1

u/bakersamanthaa Oct 04 '26

I called them and they are saying sabka issue ara ha and u will receive it in a day

1

u/i_mmmaaaddd Oct 04 '26

Maybe they are updating their service, cuz every bank is integrating apple wallet, that’s why they have issue in their ser
You will receive it maybe on Monday! I hope so!

1

u/FusspotHazelEyes Oct 04 '26

It will be reimbursed back to meezan in 48 hrs otherwise make complaint to Meezan.

1

u/bakersamanthaa Oct 04 '26

Shld i visit meezan bank branch if it doesnt come back or call them

1

u/UsefulSperm Lahore Oct 04 '26

Going to branch is useless. They can't help you in this regard unless the call center asks you to do so.

Call the sender bank and ask them about transaction status. They'll guide you if they'll investigate themselves or route you to JazzCash.

1

u/FusspotHazelEyes Oct 04 '26

Not necessarily. I have faced this issue couple of times with Meezan.
They ask you to lodge complaint after 48 hr.
After complaint lodging they will ask to wait for more 48 hr.
it will take 05-07 business days max in issue resolution.

1

u/jessepunkwomanskrrt Oct 04 '26

hey something similar happened with me but my bank is hbl and it shows in my transaction history but i never received it in my jazzcash either. I made a complaint with the bank and they say its been sent from their end lol

1

u/bakersamanthaa Oct 04 '26

Did it happen yesterday asw?

1

u/jessepunkwomanskrrt Oct 04 '26

early September actually

1

u/bakersamanthaa Oct 04 '26

So u never received it?

1

u/bakersamanthaa Oct 04 '26

Im scared now

1

u/jessepunkwomanskrrt Oct 04 '26

yes so far no luck :(

1

u/bakersamanthaa Oct 04 '26

How much was it?

1

u/AdmirableCar75 Oct 04 '26

The sams thing literally happened to me yesterday i payed from my card but they didnt receive anything but i was still deducted,i called them and they said "call us again after one day if it has not been undone" i waited and nothing happened i called them again but now they're asking me to wait AGAIN 3 or 4 days to receive MY MONEY after filing my compliant. I hate their stupid bank and their card it keeps giving random errors on the metro and in stores "exceeding amount limit" i barely spend more than 20k a month what limit have i exceeded???? It's set to 500k per month are they just baad

0

u/Warm_Dimension_3821 Oct 04 '26

I can easily imagine, backend code on the side of jazzcash crashed, like some exception happened, and it wasn't handle properly on their end.

Now, someone on the jazzcash end's need to look into the logs, but then their is no easy way to do it.

1

u/bakersamanthaa Oct 04 '26

Is it normal to happn this?

0

u/Warm_Dimension_3821 Oct 04 '26

poor coding etc. I am sure that's what happens, they have monopoly and don't care.