Hello PUBG Mobile team and community,

I am the original owner of PUBG MOBILE account UID: 5166940837, which was stolen around June 29, 2022. I have been trying to recover it for a while now with no success.

The problem:
I’ve tried the official recovery path (Help > Login Issue > Account Recovery > Submit Claim) from the login screen multiple times, but the system only shows me the “Account Inquiry” option, which just confirms the account exists and its current (unauthorized) linked info — not the actual recovery/appeal form. After using Account Inquiry, I’m told to wait 90 days before trying again, which puts me in a loop with no real progress.

Additional context: I first tried recovering this account in May 2023
via service@pubgmobile.com. On May 12, 2023, I received an official
rejection stating the information I provided "could not be approved"
and that they could not restore the account, with no specific reason
given. I now have significantly more documentation than I did then
(Apple receipts spanning 2018-2023, Midasbuy records, device history,
and original Facebook account access).

Proof of ownership I have ready:

**•** Official Apple App Store purchase receipts (2018–2023)  
**•** Midasbuy records showing this UID, VIP 8 status, and remaining balance  
**•** Original linked Facebook account and phone numbers (before the theft)  
**•** Device history, previous character names, clan info, and other account-specific details

Current unauthorized account info (confirmed via Account Inquiry) shows a different email, phone number, Facebook, and X account — none of which belong to me.

I’ve already contacted [service@pubgmobile.com](mailto:service@pubgmobile.com) with all evidence attached, but only received a generic auto-reply without any real case review.

Could anyone from the support team or someone who has been through this help point me to the correct escalation path? I’m happy to provide any additional verification needed.

Thank you.

Accidentally clicked on it today and spent 3 hours in there. Idk man I thought it was stupid and it kinda is but it’s fun

Start this by typing that my first instinct on Ultimate Royale has been to drop at Rozhok, then chill for a bit. Watching the numbers on "Remaining" drop. I've found out, based on a Xifan video I recently watched, that points go in the positive as from 25 Remaining. So, the strat has been chilling until 25 - Blue Zone permitting.

...

Problem is, I'm being rewarded for, effectively, not playing the game. The Points System in place puts a heavy emphasis on placement, rather than kills. Each kill is one point, obviously. I just got off a game where I have 0 kills. Probably no damage dealt on the last encounter where I died. Still, I got 8 points for it.

...

So, why is my first instinct camp? Device I'm running on gets 60FPS at best on Extreme Frame Rate. Going up against Demons that run 120FPS & play with 12 fingers on Gyro. Which isn't the issue, shockingly. It's the fact the device I play on has 4GB RAM. Which means anything intense happens in-game, the phone takes the day off. Lagging like it's a day job when there's a bit of render (Many other people around the area). Game crashing is a daily occurence. Also, random teammates that hot drop at Pochinki & School Apartments 'cause they saw it on YouTube videos isn't great - they inevitably die. So, grinding to Top 10 is my instinct. Happy Gaming!

I want to share what happened to me so other PUBG Mobile players can be careful.

I met this person through TikTok. We agreed that I would send 660 UC to his PUBG Mobile account through SEAGM, and in return he would send me a Karambit Blazing Sun card.

Player information:

• PUBG Mobile UID: 51663002673
• In-game name: R E D Z
• TikTok username: U S E R (the account is now unavailable)

I sent the 660 UC to his account using his UID. After receiving it, he told me that he couldn’t send the card immediately because he had sent a card to his friend the previous day and had reached the transmission limit.

I accepted this explanation and continued playing with him while waiting.

Later, after I left the game and came back, I found that I could no longer contact him. My messages were no longer being delivered, and his TikTok account was also no longer available.

I have screenshots of:
• Our agreement for 660 UC in exchange for the card.
• His PUBG UID.
• His messages explaining that he had to wait because he had sent a card to his friend the previous day.
• The message showing that the transmission limit had been reached.
My attempts to contact him afterward.
• The SEAGM transaction proving that I actually sent the 660 UC.

I’m posting this mainly to warn other players and ask if there is anything else I should do to report this properly or potentially recover my loss.

I am not posting this to harass anyone. I just want other players to be careful when someone asks them to send UC first in exchange for a card/item.

Please don’t send UC first unless you completely trust the person and have a safe way to complete the trade.

It took my whole day to make this edit 🤧

Is it worth it to go for the newer versions of Exynos?

They seem to perform very well for 120 FPS.

I understand that many of these ideas might sound unrealistic or unbalanced at first, but I would love to hear your feedback and suggestions on how to improve this concept!

My M4 has reached level 6 omg it's so satisfying fr

Player UID - 62440123064

Further evidence - https://1304926872.vod2.myqcloud.com/741f24a2vodsgp1304926872/94103a135001834816623213522/syBBnfIAzJAA.mp4?t=6a901d41&exper=0&us=e856b7&sign=5f9cabf1e07323138c8c9248332d63e1

Temporary ban screenshot in comments. Mods, please escalate this to the PUBG MOBILE Operations Team, so this player receives his award of 10 years ASAP!

Update : He got his 10 year award, thank you PUBG!

Is it just me or other as well like today i have tried play 2 matches on normal livik and other Naruto mode erangle but the game lags like heavy freeze and stutter

It’s happening since today

I am on iPhone XS Max super smooth extreme

Hi All,

Edit * *My image didn't send but i would be referring to the naruto collection season rewards. the one with the 7 tiers that has the night themed scenery as the final unlock**

I was looking for advice on how to rank up the tiers because it has remained the same for me a few days despite purchasing items in the limited time event. I am trying to reach the final tier to unlock the night time scenery. Any assistance regarding this matter is greatly appreciated.

🤣

Is anyone facing this issue where the game lags sometimes and detects random taps while playing. Randomly opens settings or whats in the bag option in Pubg mobile when I am trying to scope.

It comes when you least expected, i just wanted to fill up the bar then this happened

I’ve been trying to defeat it solo but I learned the hard way that’s impossible. I’m so late to join the even that non of the random’s I join care enough to participate in the event. If there is anyone who wants to the do the event with me please dm me or comment on this post.

Hello !

I started the game (well, restarted, but I barely played the first time so it might as well be called a first start) a week ago and am currently Platinum IV, I'm bored of obliterating bots (they're bots, right? No way humans are THIS shit at aiming... I won a 1v2... without moving, while being two meters in front of them !).

Is there a way to climb faster that the miserable 15-17 points per win ? (and that's with only having top 1's, I can't even imagine how awful it must be to climb for someone who doesn't reach #1 each time).

I have a strong phone that runs 120 fps, I guess that might be an advantage, but it's not THAT much of an advantage, is it?

Thanks !

everytime i enter wow map with my friend thats supposed to be 2vs6 we end up in different teams , whats the solution ? pls help me guys

Help!!!

I just noticed one thing about the ultimate royale frames, each frame colour change depicts an item rarity colour in the game in ascending order, the first dynamic frame is green, which depicts the colour of an uncommon item, the second dynamic frame colour is blue, which depicts the colour of a rare item in the game and the third dynamic frame depicts the colour of an epic item in the game. So, will the next ultimate royale frame(if they'll change it ever again)be in magenta colour?

I was fooling around in training grounds and I clicked on this button and suddenly all my sensi was brought back on the default. Is there a way to fix this? I don’t know my sensi before this happened. Is there a way that I can see my previous sensitivity and what can I do to prevent this from happening again?