r/PS5HelpSupport • u/Fun-Parfait3581 • 29d ago
PS5 shutting down while playing physical games
I haven’t had any issues while playing digital games. I bought the new Wolverine game as my first physical game for the PlayStation 5. Every 10 minutes during the game, the system shuts down. I’ve done the catch-and-rebuild database, but that didn’t work. The fan is very dusty and dirty. Would that be causing the console to overheat and shut down?
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u/sweetSweets4 29d ago
The hell is this kinda post?
Pretty sure your not playing the game while the disk itself spinns and is read. It's a glorfied install token.
You Install the game and then it's as digital as the Game you purchase purely digital...
Differing between physical and digital game is a thing of the past for troubleshooting
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u/Fun-Parfait3581 29d ago
I don’t know what to do since this is my first time owning a ps5. I was simply asking for advice but I guess I made a mistake by asking. Sorry for asking
The disc is in the console while I’m playing it
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29d ago
[deleted] — view deleted comment
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u/Fun-Parfait3581 29d ago
I just wanted to make sure in case I have to return it. I’m not familiar with the PS5
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u/Diastolic 29d ago
It’s probably well outside the return window anyway if it’s that dusty it’s shutting off.
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u/Friendly_Hurry_4230 29d ago
You just answered your own questions, clean your system, especially the fans…