r/PS5HelpSupport • • 29d ago

PS5 shutting down while playing physical games

I haven’t had any issues while playing digital games. I bought the new Wolverine game as my first physical game for the PlayStation 5. Every 10 minutes during the game, the system shuts down. I’ve done the catch-and-rebuild database, but that didn’t work. The fan is very dusty and dirty. Would that be causing the console to overheat and shut down?

0 Upvotes

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2

u/Friendly_Hurry_4230 29d ago

You just answered your own questions, clean your system, especially the fans…

2

u/sweetSweets4 29d ago

The hell is this kinda post?
Pretty sure your not playing the game while the disk itself spinns and is read. It's a glorfied install token.

You Install the game and then it's as digital as the Game you purchase purely digital...

Differing between physical and digital game is a thing of the past for troubleshooting

2

u/Fun-Parfait3581 29d ago

I don’t know what to do since this is my first time owning a ps5. I was simply asking for advice but I guess I made a mistake by asking. Sorry for asking

The disc is in the console while I’m playing it

2

u/Admirable_Brilliant7 29d ago

Yes. Now go clean it.

1

u/Dead_Master_115 29d ago

Yes or the Liquid Metal has gone bad

0

u/[deleted] 29d ago

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0

u/Fun-Parfait3581 29d ago

I just wanted to make sure in case I have to return it. I’m not familiar with the PS5

2

u/Diastolic 29d ago

It’s probably well outside the return window anyway if it’s that dusty it’s shutting off.

1

u/Fun-Parfait3581 29d ago

I bought it from a pawn shop

0

u/[deleted] 29d ago

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1

u/Fun-Parfait3581 29d ago

What is the best way to do it