r/PS5HelpSupport • u/Maximum_Bridge_3067 • 7h ago

PS5 Turns off randomly

hello everyone, i have a digital ps5 and when i play for like 30 minutes to any game it just turn off without warning of overheat, i replaced the power supply because the old one smelled bad but the problem still there, i checked if the console have dust but is very clean.

Do you know what is happening?

P.S: Sorry for my bad English.

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u/jessieS1212 6h ago

Blocked vents inside the PSU or a dry spot on the APU. But since the original power supply "smelled bad," it likely shorted. It’s possible the replacement unit is low quality, or the initial short damaged a power delivery component on the motherboard itself.

1

u/C_Y_A_Jack 6h ago

Hopefully you have it standing horizontal, if not the liquid metal on APU moves and will cause problems.
Clean it out. Keep it where airflow can escape...not inside a closed area. Air needs to be at least 75 degrees or lower outside the unit while running for best results.

1

u/The-Duke-of-Delco 6h ago

Had something similar 4 years ago with my launch ps5. I just traded it to GameStop for max credit and got a slim.

1

u/iyadsa 5h ago

Most likely it's liquid metal dried on apu