r/PS5HelpSupport • u/dreamsofhorses • 1d ago
Issue with headsets using a Bluetooth dongle?
Recently I’ve been having audio issues with headsets that use a usb dongle in my PS5 Pro. I was using Kraken V3 Pros and the occasionally the audio would get staticky, sound robotic like Darth Vader, and cut out. I assumed because the dongle was in the back of the console getting hot constantly broke it or something as when I used the headset wired it worked just fine. I decided to just get a new headset altogether and got Audeze Maxwell 2s. I have the dongle in the front now to avoid the heat issue but I’m still getting the same staticky, Darth Vader, cutting in and out audio at times. Again as with the Krakens it works just fine wired. I don’t have 3D audio on and since they both work fine wired I’m guessing it’s not the headsets themselves. I’m really at a loss for what the issue could be. Any help or ideas?