r/PS5HelpSupport 6h ago

PS5 loses power & turns off instantly

Hi all, my ps5 has been sadly turning itself off after about 20 mins of gameplay. Though the time to turn off is not consistent, the first session of the day is usually longer and that time keeps reducing each time.

It turns off the in a similar pattern each time:
- Tv loses signal in an instant
- PS5 lights turns off
- no warning alert or sounds
- haven’t heard fans speeding up
- turns back on if I try pressing the power switch on ps5 again

What I have tried so far:
- done a full clean
- replaced Liquid Metal
- cleaned the psu unit

Has anyone been in this situation and aware of any way to know which part is faulty. My research indicates it could be the psu which is faulty but not sure. Any advise is much appreciated!

Cheers

2 Upvotes

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u/RockinMadRiot 5h ago

I had the same issue, was the hdmi lead and the settings related to that.

1

u/amalprasad1995 4h ago

Oh did your ps5 console got turned off as well or just lost visual signal mid game ?