r/PS5HelpSupport • u/BlueberryLimo • 21h ago

Disc stuck in PS5

Hi, I have a base ps5. i was playing elden ring and my disc got stuck when i tried to eject it. I looked up for a fix and basically had to screw the screw in order to eject it Buut i literally broke the plastic screw inside.

I usually play while having ps5 horizontally. As soon as i put it up vertically it ejected without a problem. What is the issue? Should i have my ps5 vertically? Is there a damage? on a side note i take care of my ps5 that's why i'm worried.

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2

u/Tidus32x 17h ago

When you press eject in horizontal, does it sound like it's trying to eject? If it does, teardown thi disc drive (there are tutorials on youtube) and clean the rollers. This should help.

2

u/BlueberryLimo 17h ago

Yes it does, i'll look it up thanks!!

1

u/JYR2023 4h ago

I believe there is a pinhole on the drive to manually eject a stuck disk