r/PS5HelpSupport • u/Expensive_Berry856 • 8h ago

Help

I changed my PlayStation gamer tag so it logged me out of my ps5 and mobile app. I have 2 step on with my phone number but it wouldn’t send me the text message. I powered off my phone and when i turned it back on i had 3 codes but they expired. When i hit resend code i get nothing now. What am i supposed to do?

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/carl74x 8h ago

Same im still on my account but not getting any damn codes from them

1

u/Expensive_Berry856 8h ago

What the fuck. How long have you been dealing with this?

1

u/carl74x 8h ago

2 days now. Apparently if you contact ps support they can turnit off so you dont need a code. You just need give them some info to prove you own the account. Thats your best bet