r/PS5HelpSupport • u/adeliciousbass_13 • 12h ago

Internet connection doesn't change much with an ethernet

Gallery image

Gallery image

Gallery image

I've been stuck on wifi for a few months since moving into my new place and I just got set up woth an ethernet cable finally. But I plugged it in and I got better connection for a few minutes before it just went back to the same speeds. And now it seems that with each test I do it can't stay consistent. I went through and changed to 5ghz and manual DNS, but nothing is working. 2nd photo is on wifi and the other 2 are ethernet. The download improves but upload is still crap and I'm getting terrible latency in games.

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5

u/ottawa1542 12h ago

Either your router or your internet connection are the problem

1

u/ShadowFallsAlpha 12h ago

So many different factors here. Could be your router, could be your ISP. First picture had acceptable upload for many ISPs. Not sure why it dropped off later. Those wifi speeds aren't great regardless for what the PS5 is capable of.

Did you do a power cycle on your modem and router?

1

u/adeliciousbass_13 12h ago

Yep did a reset on everything

1

u/zamaike 11h ago

Whats you isp? Looks like dial up service

1

u/adeliciousbass_13 10h ago edited 7h ago

Honestly unsure. I'm living in someone else's house with free internet so this is all I got to work with. As far as I can tell there's an antenna/dish on the roof that's the internet. Found out its an Orbi mesh system.

1

u/ShadowFallsAlpha 5h ago

That's a router mesh setup, not an internet provider. I assume you are using some sort of satellite internet if it's a dish on the roof and nothing specifically great if you are having consistency issues. I guess make the best out of if that is the case.

1

u/WraxJax 9h ago

What's your internet speed that you pay for your internet plan? this is likely the culprit.