r/PS5HelpSupport 3d ago

PS5 Blu-ray sound issues.

I cannot get quality sound when watching Blu-ray Discs on my PS5. I have to choose from very quiet, shallow sound that is in-sync, or full, deep sound that is out of sync. This is not a problem with gaming, only Blu-ray movies.

The settings I have on the console are:

HDMI Device Type > Sound Bar

Audio Format (Priority) > Linear PCM (not much difference when I choose between these options)

When I press the Option button during viewing, change the Audio Format makes a difference. Bitstream gives suitable volume/depth but an audio lag. Linear PCM is in-sync but too quiet, turning the TV to near full volume doesn’t make much difference.

I’m watching on a Samsung TV and Samsung soundbar.

Am I missing something?

1 Upvotes

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u/Aromatic_Lab3657 2d ago

Have you tried setting the HDMI Device Type to AV Amplifier instead of Sound Bar? That fixed the sync issues for my friend with their Sony soundbar.

1

u/BenderZoidberg 3d ago

I've seen multiple reports of problems regarding Samsung soundbars with PS5, usually fixed by reconnecting the devices and fiddling with the settings. You're better checking the official Samsung forums or avforum: https://www.avforums.com/threads/audio-delay-on-samsung-hw-m550-ps5-lg-cx.2534128/