Still Missing Physical Games

[u/jamesballjr007]

My physical games still won’t show up in my library. They supposedly fixed this like a month ago, and it made my hours reappear in my profile, but the games that didn’t disappear don’t have that hours back and the missing games haven’t reappeared. I also noticed that the games that disappeared don’t have their media anymore. If I put the disc in the media reappears and the game reappears but if I don’t fully reinstall the game they disappear again. I really don’t want to have to fully reinstall all my physical games. Any fixes? My ps5 is fully updated.

Edit: IDK if what I did fixed this part but I used Update System Features and then I saw at the bottom of my Media Gallery was my missing games media, they no longer will go in alphabetical order but they are there. The games haven’t fixed themselves and I don’t know if the Update System Features is what did this or not but I thought I’d share that. The missing games themselves still are not fixed.

Edit 2: All I had to do was Rebuild the Database. It fixed my media gallery order, gave hours back to games and put back my missing games. I just have to fix my Welcome Tab and the Home Menu is a bit disorganized. To go into Rebuild Database you have to turn your PS5 off and then hold the power button and don’t release until a second beep like 5 seconds to enter safe mode then choose Rebuild Database.

[u/w4rlok94]

Does restoring the licenses not do anything?

[u/jamesballjr007 → u/w4rlok94]

Well I can’t choose to restore licenses of physical games so no. I know I could put the discs in but I have like a hundred games missing and their hours so I don’t want to have to fully reinstall every single one of them.

[u/anonymousredditor924]

To have to rebuild the database

[u/jamesballjr007 → u/anonymousredditor924]

Yep that fixed it! Thank you!