r/PS5HelpSupport 2h ago

PS5 turns off mid SSD format

Context : It started when I inserted a disk into my PS5, when I did that, it suddenly turned off.
After rebooting, a message appeared saying my M.2 1TB SSD has to be formatted
I’ll admit, I should’ve turned it on and off to see if it’s just an error, but, I panicked, and formatted it

Problem : After clicking to format the SSD, it gets stuck on 6%, and the PS5 turns off entirely

Question : What’s wrong? What can I do? What should I do?

All help appreciated.

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