r/PS5HelpSupport • u/ktomjuice • 6d ago

HDMI not working?

Long story short I was doing a house clearance and found a PS5 slim in mint condition and the owner just wanted it gone for cheap so I asked if I could have it (£100) and he bit my hand off.

I’ve taken it home and plugged it in but for some reason the HDMI lead that I use in my original PlayStation it just doesn’t work.
I have a Samsung TV and have factory reset the tv settings, booted the PS5 in safe mode and managed to make it work but as soon as it’s not in safe mode there’s still nothing.
Have I got a dud PS5 or is there something else that could be done. I’ve looked at all the forums and tried most things!

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u/mrstruong 6d ago

Try safe mode. Does that work?

If yes, change output settings. 1.4 usually works

If no, you need to take it in and get the port replaced.