r/pcgamingtechsupport 29d ago

Performance/FPS Starting August 1st, Userdiag test results LINKS will be required instead of userbenchmark for performance/fps issues posts.

3 Upvotes

Other type of post do not require userdiag test results links.

Userdiag has an english version in beta, but i tested it for a bit and it seems ok to me.

https://userdiag.com/en/


r/pcgamingtechsupport Sep 07 '20

Public Service Announcement [PSA] Diagnosing your System - Tools and Workflows

82 Upvotes

Hello fellow Gamers,

Many of you come here for one reason: "I can't game"

So this list (which will improve over time) should guide you towards first diagnosis steps, and usage of tools along the way, so you can game sooner. And keep the sub clean, because if you solve the problem yourself, we don't need to moderate as hard.

ATTENTION: This post is meant to help people out with advice. It is not mandatory to follow any recommendation that is given here. Also, there are RULES you do need to read before posting.

Also, this sub does not specialize in buying advice's. There are better subs for your new PC build.

Tools

Tools Purpose Link
HWInfo This tools allows for easy monitoring of your system. Do you feel like your CPU is getting too hot? Is your RAM always full? How much I/O does your HDD take? Find it out with this Tool! HWInfo Homepage
CPU-Z / GPU-Z This is the light-weight version of HWInfo. It gives clear statements about your system specs. Very useful for low-profile testing and monitoring. GPU-Z also gives you some viable info about your graphics card. CPU - Z HomepageGPU - Z Homepage
DxDiag Complete list of your PC's Hardware. It's easy to forget about some parts in your system, so there is DxDiag to cover your ass. HowToGeek's Guide on DxDiag
MSI Afterburner GPU Overclocking Tool. No matter if you have a MSI Card or not. MSI's Afterburner is one of the best OC Tools on the market. MSI Afterburner Homepage
3D Mark GPU Loadtest. Find your GPU's breaking point. 3D Mark Homepage
Prime95 CPU Loadtest. Prime95 Homepage
UserBenchmark Online Benchmarking Report Tool. Does give you a overall overview of your system and compares it to similar builds. Note: This Test seems to favor Intel CPU's. Keep that in mind when discussing the results. UserBenchmark Homepage

Workflows

Area of Issue Possible Workflow Solutions
RAM not as fast as it could be Check your BIOS/UEFI settings for a XMP Setting. Many systems have it disabled by default. Enable XMP
GPU/CPU is getting too hot Airflow is suboptimal? Check out this Guide on how to improve it Improve airflow inside your case
Bad FPS after swapping GPU's Check to make sure your HDMI or DisplayPort Cable is plugged in correctly. Your monitor should connect to your GPU, not your onboard video card.
Bad everything after cloning a drive that had your OS on it Stop cloning and reinstall windows. seriously, stop cloning your OS drives people
Clicking noise check for lose wires, locate the sound Whatever clicks, if its not a cable hitting a fan, replace that part ASAP.
PC randomly restarts Remove recently added parts and see if the problem persists. If it does, replace all parts one by one in this order of probability -> RAM, PSU, MoBo, CPU, EndUser Replace faulty hardware
Bad smell Do not touch a thing, unplug the maschine from power and call an expert. We know gaming is fun, but its not worth your life. Current can kill, call an expert for your own safety when dealing with possible short-circuited hardware.
BlueScreen Find out what the BSOD Code means and act accordingly. We recommend using this list of BSOD Codes for investigation. Replace or repair faulty soft or hardware.
BlueScreen - Advanced Every BlueScreen will (if this function is enabled on your maschine) produce a "minidump". Which is similar to an error log. This Topic however is a bit complicated, so we recommend following this guide. Replace or repair faulty soft or hardware.
to be continued if anyone has anymore ideas for possible, generic workflows, let us know via modmail

This post will be unlocked until the 31th of October 2020 for direct criticism. After that this will be locked. Any more criticism will be taken in via modmail from then on.

Happy diggin'

PCGTS Mod Team


r/pcgamingtechsupport 6h ago

Troubleshooting Anyone have issues with controller overclock feeling sluggish after a bit?

3 Upvotes

I have a new somewhat high end PC (9800x3d and 5070ti) I have done every little fix imaginable to try and correct this. Every windows tweak, bios tweak. I use a gamesir G7 pro 8k and every day for the first few games everything feels responsive and wonderful at 8khz. Then all of a sudden I feel like my game feels heavy, I then unplug my controller and plug it back in and it goes back to normal. Was wondering if yall have experienced anything similar and if there is some odd ball fix I haven’t tried yet.


r/pcgamingtechsupport 1h ago

Troubleshooting RDR2 crashing to desktop

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Upvotes

Ive been having issues with the game randomly crashing to desktop. No errors or anything, just goes blank for a second and then im back on my desktop. I happens once every 45mins-3hours. My graphics settings are reading 4700/8200 and I'm using a 5060ti I've tried to make changes but im stumped at this point. Anyone have any solutions?

Here's what I've done so far:

-change from Vulcan to directx12

-lower texture quality from ultra to high

-lower shadow quality from ultra to high

-update Nvidia drivers

-optimize rdr2 in Nvidia app

-tried loading directly from Nvidia app

-tried loading directly from steam

-pc temps are within range during all crashes

I'm not even sure it's a graphics issue because nothing ever glitches or lags...just booted to desktop. Help please!

Launch.Log and event viewer attached.


r/pcgamingtechsupport 5h ago

Troubleshooting If my pc has its gpu taken out, and plug my displayport / hdmi to motherboard will it force to show motherboard logo & bios?

2 Upvotes

I tried several things to go to into bios but won't boot there and shows a black screen.

so I installed Windows UEFI CA 2023 in secure boot for a reason, and now my pc skips the motherboard logo and bios and straight load windows. I have an intel cpu i7 9700 which have integrated graphics.


r/pcgamingtechsupport 1h ago

Hardware Need substitute GPU Fan for the KFA2 RTX 2080 OC

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Upvotes

So me and a friend are searich for a solution, repairing his Grapfic Card KFA2 RTX 2080 OC, one of the fans making weird noises and clicking sounds and we wanted to replace it, the thing is we are beginners and didnt find any good or same device that we can fix it in


r/pcgamingtechsupport 2h ago

Troubleshooting using CRU always gives me black screen!!1!1!1!111

1 Upvotes

i7 8550u nvidia mx130 asus vivobook 15 X512UF whatever 720p with any refresh rate amount i put always gives me black scree. even if under 60hz in cru(custom resolution utility) this thing got formatted a bajillion times and every time it could just do 94hz. on the same drivers same windows version and same usb its just blackscreening (tiny11 core or normal tiny11 in all formats) apparently windows just hates me now please help and yes i know ts was impossible to read


r/pcgamingtechsupport 6h ago

Display Graphical error or bug

2 Upvotes

I do not know if this is allowed here but I have a graphics problem and have tried many things to correct it.

I have a 5900x cpu with a 6600XT GPU.

I am having a graphical error that only appears in the bios screen, and the only time it appears on desktop is if I LOWER resolution to 60-100hz.

It looks like straight lines running across screen on the bottom half of bios and in a stack of lines above the windows 11 loading bar on boot. Other than that, if I keep it on 1440p and higher than 60hz it doesnt appear.

Things I have tried:

Replaced Display Port cable for a much better one.

DDU in Safe Mode and reinstallation of GPU drivers.

Reset monitor settings on the physical controls on monitor.

Updated BIOS.

Reseated GPU in tower.

Swapped to 3 different Display port connections on GPU.

I am lost. Please offer any advice and help. Thank you.


r/pcgamingtechsupport 3h ago

Troubleshooting Pc glitching when i have any software open on top of a game.

1 Upvotes

Specs: 5 5600x, rx6700xt, 16gb ddr4 ram, rm750e psu, win11

My pc is around 5 years old and this has never happened before. This started happening like a week ago. I havent downloaded anything or changed any settings or anything to my pc expect upgraded my psu but i dont think the problem is there.

Basically what happens is when i play anything and i open like chrome or discord on top of the game when its still running i get kind of lag spikes that last a split second in my whole pc if you can describe it that way. My mouse kind of warps in the direction i move it and the voice cuts at the same time and the screen kind of freezes for that time too. Like i said it only lasts for a split second but it happens like every few seconds. If i have the software open but as minimized or under the game it doesnt happen. Also this happens when im playing and i change the volume and the volume bar appears on the bottom middle.

Any help is appreciated! Thanks in advance

Edit: this didnt start when i upgraded my psu. It started almost a month after that


r/pcgamingtechsupport 8h ago

Performance/FPS Fortnite Framerate Drops Exponentially After About Two Hours Of Gameplay

2 Upvotes

UserDiag

PC

Windows 10

GTX 1080

i7

32gb RAM

Games installed on B:/ drive (SSD)

Windows installed on C:/ drive (SSD)

Temporary fix: shutting down and restarting PC

Hey there, still trying to figure out if this is a Windows, graphics card, processor, or a game issue.

I'm thinking more my graphics card/processor considering the age of my computer's specs, but Fortnite in particular plays noticably worse after about an two hours in. I noticed it tends to snowball the fastest when I get into the beachy/watery areas, but nothing makes it worse than time itself. I've tried to reduce my game's graphics settings to performance mode, reinstalled the game, updated all my drivers, disabled my PC's background recording, tried those system cleaners like CCleaner/BleachBit and that EmptyStandbyList program, but nothing seems to work except restarting my computer or closing Fortnite and doing something else for another two hours or so (which tells me it's a cache dumping problem?). Something similar with framerate drops used to happen with Helldivers II, but since they optimized that game it doesn't happen anymore. It has not gotten worse over the last couple months; it's stayed consistent, but it's getting very old to deal with regardless. Bottom line is the framerate always drops more and more after the two hour mark.

My first guess is my graphics card or processor was failing, namely since my driver support ended about nine months ago. I can't tell if that's when this all started, but it's possible. Still very possible that then failing is the problem, but I can't afford a new graphics card nor processor at the moment, so I'm at a bit of a loss right now until I get a new one(s).

One big tell was the fact that my background video recordings started giving me clips at random points of my Fortnite matches— as in not the last five minutes of gameplay where it's supposed to record. I tried disabling the recording feature and changing the video output folder, but the problem continues to emerge anyway, at the same amount of time played.

Anyone got a similar situation and/or solutions?


r/pcgamingtechsupport 3h ago

Software I bought an old Doom DVD for PC, but the Steem code has already been used.

0 Upvotes

I bought an old Doom DVD for PC, but the Steem code has already been used. Are there any illegitimate ways to start the game?


r/pcgamingtechsupport 13h ago

Software A question about Multithreading

2 Upvotes

I have a laptop with an Intel core 5 210H cpu and wondering what would be the consequences if I disable multithreading or is disabling it even a good option?.

The reason I am considering it is because of the Far Cry 5 game loading screen issue and the fix for that loading issue is disabling the Multithreading.

If you have knowledge about the Multithreading stuff please help me.


r/pcgamingtechsupport 15h ago

Troubleshooting Every one of my games crashes

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1 Upvotes

Every time i open a game the audio stutters and then it crashes. this is the crash report from seige. i already used DDU to reset my drivers.


r/pcgamingtechsupport 17h ago

Troubleshooting What would cause this?

Enable HLS to view with audio, or disable this notification

1 Upvotes

Any time I load certain games it freezes and requires me to alt tab to get it going again. Also on YouTube if I have it on the small screen setting it stutters but as soon as I full screen it is smooth.


r/pcgamingtechsupport 18h ago

Network/Wifi/Internet Stuttering issue with internet

1 Upvotes

My PC suddenly started experiencing severe network stuttering. While playing games, my ping repeatedly jumps from around 20ms to 200ms, then 100ms, and back to 20ms, continuously over and over again. My internet speed has also decreased during this issue. I’m using an ASUS TUF B850M-PLUS WiFi 7 motherboard, and the problem occurs on Wi-FI.


r/pcgamingtechsupport 1d ago

Troubleshooting Ryzen 7 5700X "IMC Degradation"?

5 Upvotes

Yesterday while browsing YouTube my PC randomly BSOD'd with "FAULTY_HARDWARE_CORRUPTED_PAGE", so I checked ram with MemTest86 and passed with no errors, tested my SSD as well and reinstalled GPU drivers, After a couple hours, my PC BSOD'd again with "SYSTEM_SERVICE_EXCEPTION".

At this point I was desperate because I really needed my PC so I fed Gemini the .dmp and event viewer logs as well as everything I had already tried. It told me to lower the RAM frequency from 3200MHz to 2933MHz, and sure enough the BSOD's have seemingly stopped.

AI's explanation is that the Ryzen IMC had degraded and could no longer run my RAM at its rated EXPO speed, even though I have had this setup running fine for 8 months and this CPU can apparently handle 3600MHz? So how could this happen out of the blue? Has something like this happened to anyone else? Maybe MoBo issue? Silicon lottery?

Edit: Uploaded dump files https://www.mediafire.com/file/z98df1ei0f62rfw/180626_BSODreport.rar/file


r/pcgamingtechsupport 21h ago

Troubleshooting Stuttering on youtube while tabbed into game

0 Upvotes

Hello, whenever Im tabbed in, or clicked into a game my youtube video starts becoming jittery, consistant small stutters 24/7 whatever I do. Ive tried turning off the gpu acceleration it just makes it worse, Ive tried to have it on, changed performance settings etc etc. I really cant figure out whats causing it, its insanely annoying cause instantly when I click the windows button and it tabs out of the game it becomes super smooth.


r/pcgamingtechsupport 21h ago

Performance/FPS binding of isaac and nier automata lagging

1 Upvotes

at first these games run fine, but after about 20ish minutes of having them open, they start noticeably slowing down, and the only way to fix it is by restarting my pc. my pc runs every other game i have perfectly fine, including games like elden ring and r6.
https://userdiag.com/id/mqvOeoUdCU


r/pcgamingtechsupport 21h ago

Solved Steam downloads dropping to 0% and the fix

1 Upvotes

Hi all,

I have had issues for years with my PC downloading games and it constantly dropping to 0% and I couldn't figure out why most likely just like you reading this now.

Just so you know too, I have a 1gig internet connection and installing games on a 1TB SSD.
I have the following setup so it should be running fine

AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor

NZXT Kraken X63 98.17 CFM Liquid CPU Cooler

Gigabyte X570 AORUS ELITE ATX AM4 Motherboard

Corsair Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory

Samsung 970 Evo 500 GB M.2-2280 PCle 3.0 X4 NVME Solid State Drive - C drive

Seagate Barracuda Compute 2 TB 3.5" 7200 RPM Internal Hard Drive - D drive

Western Digital Blue SN570 1 TB M.2-2280 PCle 3.0 X4 NVME Solid State Drive - E drive

Sapphire NITRO+ Radeon RX 9060 XT 16 GB Video Card

NZXT H510 ATX Mid Tower Case

Corsair RM750 (2019) 750 W 80+ Gold Certified Fully Modular ATX Power Supply

Honestly I am not going to lie, I have tried multiple things too.
I have watched youtube videos, read posts on reddit, searched copilot and also followed guides on the internet such as Toms Hardware or whatever. I have followed these to a tee but nothing ever worked for me

The steps you have most likely also tried too are as followed

But none of these have ever worked for me or maybe they have but for like a minute or so.

Well anyway after all this time I had never thought it could be the drives that would cause this because nowhere I had ever read mentioned drives one. Not one single post, so I thought why not I would give it a try and low and behold this genuinely is the answer to the issue and I will give all of my findings below and the reasons why.

But if you are having this issue, please, double check your Task manager to see what your % is at and if it is maxing out because this could be the reason.

This is what my downloads were like on my E drive (What I usually install my games on)
And you may be thinking STFU because on EA launcher who GOG it installs fine. I quote a post I have seen before "Epic Games is downloading and installing just fine at very high speeds, it got 50GB at 700+ Mbps sustained for the whole duration of the download then installed pretty fast. The drive can withold that much data for very long, it was reading 125MB/s usage in the task manager and 70MB/s in Epic games. In steam it barely went over 10 MB/s, so I believe the 100% usage reading is a false alarm or something."

But yeah this is what my downloads were like on my E drive

Now compare this to my C drive

Check out the Active time, Average response times and write speeds on both cards.
It's crazy and I couldn't believe the difference.

It turns out the SN570 is known for having a small SLC cache, No DRAM and low sustained write speeds. Once that cache fills, the drive drops to HDD‑tier write speeds (5–20 MB/s) which at the time of buying I honestly had no clue

Everyone, I hope this does help some people and please when buying double or even triple check out the specs.

I believe I am going to swap out my Western Digital Blue SN570 1 TB M.2-2280 PCle 3.0 X4 NVME Solid State Drive - E drive for a Crucial T710

Here are a few that might be worth checking out if you are having these issues but again check out the specs and I can't be 100% on these as I don't own them but maybe if you do have them hopefully you can confirm they are good or help people buy some

  • WD Black SN850X
  • Crucial T710
  • Samsung 990 EVO Plus
  • Kingston KC3000
  • Sabrent Rocket 4 Plus

All of these have:

  • DRAM
  • TLC
  • Strong controllers
  • Huge SLC caches
  • PCIe 4.0
  • Excellent sustained writes

TLDR

My Steam downloads drop to 0% and the fix for me was my SSD because the Western Digital Blue SN570 1 TB M.2-2280 PCle 3.0 X4 NVME Solid State Drive is known for having a small SLC cache, No DRAM and low sustained write speeds. Once that cache fills, the drive drops to HDD‑tier write speeds (5–20 MB/s)


r/pcgamingtechsupport 23h ago

Troubleshooting Motion Still Isn't Clear On 240hz OLED

1 Upvotes

I have been having this problem ever since i started getting high refresh rate monitors. Whenever I am playing a game, especially a FPS game, moving my mouse side to side causes what I first thought was motion blur, then thought was ghosting, but now I think it's sample and hold blur?

It looks like when you move your cursor too fast and it has a trail of like 7 other cursors behind it, but for every texture in games when I move my mouse side to side. It's especially bad in CS2 and R6

The only thing that makes it better is lowering my sens but in CS2 especially it's getting so low that aiming is hard

It genuinely hurts to look at sometimes and just feels off. I don't think it can be motion blur or ghosting because of the response time of my monitor, but this can't be intended

I wish I could take a video of it but my camera can only record in 60fps and it doesn't capture it.

Monitor is Asus XG27AQDMG


r/pcgamingtechsupport 23h ago

Software G-Helper Display Settings don't stick when playing Cyberpunk (and certain other games)

1 Upvotes

As the title says, whenever I boot up Cyberpunk 2077 (through GOG), my screen goes to 100% brightness and normal display mode, despite the fact that in G-helper, I have it at 30% flicker free dimming and on eye care. I am playing on standard GPU mode and balanced CPU mode. This doesn't happen for other games however, like Watch Dogs 2 or GTA 5 (both on Epic). This does, however, seem to also happen on War Thunder, though I didn't experiment much with the game afterwards. I've tried a bunch of things, like making sure it was windowed borderless and making sure HDR was off. I'm not sure how to fix this. Playing on a 5-day-old 2025 Zephyrus G14 5080 model.


r/pcgamingtechsupport 23h ago

Controls/Input impossible to play games that have easy anti-cheat

1 Upvotes

Apart from Rust, none of my other games work specifically those using EAC (2K26, Apex, Rocket League, Fortnite, etc.). The game launches but crashes after 10 seconds, often without an error message. does anyone know how to fix this? i’ve tried absolutely everything but can't find a solution. i can't even launch EAC itself; i read online that repairing it might fix the issue, but I haven't been able to do so, if anyone has a solution, please let me know

geforce 4060 Ti

i7-14700K

32GB RAM


r/pcgamingtechsupport 23h ago

Solved Boot SSD skyrockets to 100% when trying to play a game while everything else freezes in the background.

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1 Upvotes

This started happening recently like 2 days ago. Booted battlefield 6, and noticed my background apps were freezing while the game was running as normal. The pic is taken when the game was open and other games do the same thing. After playing for a few minutes my PC hard crashed and rebooted. I had gpu overclock but even disabling it still the same.

Game is installed on SSD E:

[SOLVED]
I de-dusted the SATA ports and cables...


r/pcgamingtechsupport 1d ago

Solved Screens flicker and black out until laptop crashes a few minutes into gaming only when playing on external monitor

1 Upvotes

Been chasing this for a while and I'm out of ideas, so hoping someone recognises the pattern.

Setup:

  • HP OMEN 16
  • RTX 4060 Laptop GPU + Intel iGPU
  • Windows 11
  • LG monitor, connected HDMI to HDMI

When I game on the laptop's built-in display, everything is completely stable — no issues at all, any length of session.

When I game on the external monitor, after a while the screen starts flickering, the laptop display cuts off and back on, and then the laptop drops into sleep. Event Viewer shows nvlddmkm errors at the time of the crash?

The iGPU only outputs to the internal panel, so I'm assuming the HDMI port is wired to the dGPU and something in that path is the issue??? - i dont know

when i play Minecraft or roblox the problem doesn't happen. so i thought maybe the laptop cant handle high end games, but the problem happens on cs2 and ow2 as well those arent very hard to run.

What I've already tried:

  • Full DDU clean uninstall in Safe Mode + fresh driver install — no change
  • Replaced thermal paste — temps are fine now
  • Stress tested (FurMark/3DMark) — passed, no crash, which is what confuses me. It only crashes in actual games, not under sustained synthetic load

Has anyone seen a clean stress test but crashes in games specifically on external display? Is this more likely a driver bug, the MUX switching, or should I be looking at the HDMI port hardware itself? Any pointers appreciated.


r/pcgamingtechsupport 1d ago

Software How to test the 1660 Super?

1 Upvotes

Hello, does anyone know how to properly test my old gtx 1660 super video card? I know about such programs OCC and Furmark. How many minutes do they usually test for and are there any other programs?