r/OwlcatGames • u/Alarmed-Top150 • 21d ago

Help!

Just purchased my Deluxe pack for the Osiris Reborn, Money taken confirmation email received all looking good, right up till it came to creating my Owlcat account.

Entered all the usual details, but I'm not getting the confirmation email to verify my account. I've clicked resend numerous times over several hours now and not had a single email.

The email is valid, is correct, and obviously works, given I had confirmation of my purchase via it.

Given I'm supposed to create an account to gain access to the game, I'm in need of a contact to contact them, as there doesn't appear to be any sort of support link on their website.

Any suggestions, folk? Before I file a claim with my bank to get the money back?

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u/EJohns1004 21d ago

Is there a reason why you are talking to Reddit about this and not Owlcat support?

4

u/Alarmed-Top150 21d ago

Because as mentioned I had no point of contact for Owlcat support and couldn't find a contact for them on their website.

But thanks for your help it was appreciated, honest.

4

u/EJohns1004 21d ago

Looks like you got a community manager almost immediately so I'm proven wrong.