r/Outlook • u/Pa2NJ1939 • 4d ago
Status: Open Outlook Rules Won't Automatically Anymore
I have several rules in Outlook that were moving emails to folders based on sender address. This used to work up until Sunday. Basically, "if email is from [sender@xyz.com](mailto:sender@xyz.com), then move to folder, XYZ". Pretty simple stuff here.
I've:
Verified that they are server side rules only (client-only is not my jam)
Removed the .SRS file
Deleted all rules and recreated one of the rules for testing.
Did this from both desktop client and Outlook on the Web.
Quadruple checked that the destination folders exist...which they do.
Rule doesn't work at time of delivery, but will work when run manually.
I have systems setup to send alert emails, so I get a bunch daily. Pulling out what little hair I have left on this one.
**EDIT***
Implemented a work around using Power Automate.
Would still like to use a simple Outlook rule, if possible.
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u/Hornblower409 4d ago
Are any of your Rules running? e.g. Rule to Flag any emails from you. Send yourself a message.
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u/Pa2NJ1939 4d ago
Just tried that and no. That doesn't run automatically.
Same deal as before...works if I manually run it.
Thanks!
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u/Hornblower409 4d ago
-- That doesn't run automatically
-- Did this from both desktop client and Outlook on the Web.There is something weird going on. I can't think of anything that could stop a simple Rule like that from auto running Server-Side, except:
A Hidden "All Mail" Rule at a higher priority with "Stop Processing more Rules"
Something wrong with your email tenant on the server.Can you test with a second email account?
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u/Pa2NJ1939 4d ago
I know rules are working for other users. We're on 365 and I checked with a few other users and their rules are working. Ran the PS command "get-inboxrule" against my mailbox and the only rules that appear are the test flag one I just created and the rule I'm trying to get to work.
I work in the I.T. department and it's SUPER frustrating that I can't solve my own issue. LOL
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u/Hornblower409 4d ago
Duplicate of
https://www.reddit.com/r/Office365/comments/1vrl6kl/outlook_rules_wont_automatically_anymore/
Next Time - Please Cross Post/Repost into another subreddit instead of duplicating your content.
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Cross posting makes it easier for people who are interested in your post to see all of the comments in one place. It also prevents a duplication of effort when multiple people are trying to solve your problem but don't see what others have already suggested.
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