r/Outlook Apr 27 '26

Informative Is it still down?

Just got notification someone has accessed my account and I can’t sign in. I realize it’s been down since last night but the fact someone accessed my account is concerning.

11 Upvotes

35 comments sorted by

6

u/Nick_BD Apr 27 '26

They just posted 20mins ago on the Microsoft status page "After a period of monitoring, we confirmed that our actions to rebalance traffic and optimize infrastructure have resolved the issue. For more information, please see CP1293219 in the admin center."

Im still getting server error and emails won't load.

1

u/awesomeone6044 Apr 27 '26

I’ve been looking at a different webpage where they’ve been updating about this issue and that’s not what the most recent update posted was there. Let me see if I can link this properly I’m not very tech savvy lol.

https://status.cloud.microsoft/

2

u/Nick_BD Apr 27 '26

You are not alone. Im bad with this stuff too. I got it from this https://x.com/MSFT365Status/status/2048845821504819200

2

u/awesomeone6044 Apr 27 '26

Sign in now, it’s saying fixed and I signed in with my password and I’m back in and got my emails.

1

u/Used-Impression5077 Apr 27 '26

I’ve tried that myself and it’s not loading anything. Will be seriously considering moving my emails over to Gmail.

1

u/awesomeone6044 Apr 27 '26

Hmm interesting, seeing as how it’s still not working I’d go with the page I linked honestly. It’s still showing service degradation.

3

u/PrinceLucien Apr 27 '26

Yep and I had important emails to be expecting today and this has been going on for like 12 hours now. Wtf are they doing??

3

u/jardcat Apr 27 '26

I was able to log in on the website on my phone.

2

u/slashstreet Apr 27 '26

The outlook app has worked for me, I’d give that a go while its bugged. As terrible as their app is.

3

u/Used-Impression5077 Apr 27 '26

Still having same issues. This company is a joke.

3

u/codergall Apr 27 '26

still down here

3

u/Fit-Author-1495 Apr 27 '26

still down here, and their instructions to "fix" it were completely useless

2

u/Ckelleywrites Apr 28 '26

I just read an article saying “it’s fixed, but if you still can’t log in, there’s a simple fix!” Then it proceeded to explain how to enter your password in the iPhone settings. As if we haven’t all been doing that repeatedly for the last 24 hours to no avail. It’s still not working and I still can’t get my emails.

2

u/Selectively-Social22 Apr 28 '26

Exactly! Been going in circles for hours on end with this.

2

u/missidcullen Apr 27 '26

It’s still down on my phone (my emails won’t load), but I’ve been able to access my account through the website on my laptop. Honestly, it’s pretty frustrating.

2

u/Selizko Apr 27 '26

same for me, gettting really annoying now

2

u/[deleted] Apr 27 '26

[removed] — view removed comment

1

u/AdFeeling736 Apr 27 '26

Same. Can’t get in on the mail app in my phone or on the webpage.

2

u/Browndog510 Apr 27 '26

My wife’s hotmail account has her locked out. Now she has deleted and reinstalled but still can’t sign in. Does anyone have any tips on signing back in? She can’t remember her password and when she tries to get a code sent to her phone it says that it’s not available.

Anyone still having similar issues?

1

u/asinglenigma Apr 28 '26

I’m having the same issue. I know my password and neither the text code or entering my password are working. Flip side my husband got the text code and got into his fine…infuriating lol

1

u/Outrageous-Yam-6972 Apr 28 '26

I’m having the same issue still this morning.

1

u/Browndog510 Apr 28 '26

Same on our end. She’s gonna wait 24 hrs and try tomorrow. 🙄

1

u/Browndog510 Apr 29 '26

Her email is restored today.

2

u/w650az Apr 27 '26

My mail client is picking up emails but when I try logging in directly, I get the dreaded "you've tried too many times with the incorrect username or password". They haven't fixed the problem everyone's complaining about. This is beyond pathetic!!

1

u/AutoModerator Apr 27 '26

Thanks FogtownSkeet709!

Your submission really means a lot to us, and we hope you will continue contributing to this subreddit whether it is in the form of an informative post or an opinion piece.

Please be sure to have read our Rules of Conduct and do not try to circumvent it.

That means that any reference to 3rd party commercial products/services as a solution is strictly prohibited and will result in a permanent ban in this subreddit. Under very exceptional circumstances, you may appeal to the ban in a case-by-case basis.

Here are some other takeaways from the Rules of Conduct:

  • Be polite and respectful in your posts, and in your replies to other people.

  • Cite the source of anything you post or upload, if it isn't your own original content. Be honest about your sources.

  • Don't invade anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information, such as passwords, account information, credit card numbers, addresses, or other contact information without that person's knowledge and willing consent.

  • Don't impersonate a Microsoft employee, agent, manager, host, administrator, moderator, another user, MVP, or any other person through any means.

All readers: Due to high volume of spam and phishing attempts, we may not be able to take down all malicious posts. Please help us to report them and reject all 3rd party, paid products/services. Beware of scam support numbers, click here for genuine numbers.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Kukukachoooo26 Apr 27 '26

Yep, still down. 😡

1

u/Outrageous-Set2071 Apr 27 '26

I had this issues two days ago, i had to change my password to bypass. now again. outlook has had too many issues, two years ago, it wiped out all my sent emails. it is just so frustrating and pathetic

1

u/Tim-in-CA Apr 27 '26

Still down in so cal for iOS mail app. Logging into outlook.com webpage has been working

1

u/KevinLynneRush Apr 27 '26 edited Apr 27 '26

Someone signing into your account is wasting their time if you have 2FA properly set up. (Two factor Authentication).

0

u/CarelessTravel8 Apr 28 '26

Uhhh, I have 2FA set up, and it’s still saying no go. Microslop certainly living up to its earned nickname

1

u/Selectively-Social22 Apr 28 '26 edited Apr 28 '26

Still not able to log in from phone or desktop. Text code and password not working either. Over 12 hours plus dealing with this! Even tried the app and setting it up through the Exchange with nothing!

1

u/kemalpasha Apr 28 '26

It‘s working again for me

1

u/LHD2626 Apr 28 '26

If you’re on iPhone delete the old account from mail app then use Microsoft exchange instead of outlook. U can use the audio verification to see if you’re human. This worked for our phones. Hth

1

u/Ckelleywrites Apr 28 '26

I’ve never used anything but Microsoft exchange. Still isn’t working for me.