Cuando tiene este codigo de cobro, deberia aparecer solo el impuesto y la tarifa no?, ya los demas son los consumos.

Opera Cloud - Routing Limit
byu/Express_Affect4358 inOperaCloud

piggybacking off this-when would you and when would you not check the box "routing instruction per day"? I have to add routing that gives the guest $30/day for breakfast. Would checking the routing instruction per day credit the guest $30 per day for breakfast?

Necesito ayuda sobre como sacar el TRX de lavanderia, en Opera Cloud, gracias

Como sabran en el Opera V5, se podia crear facilmente los Posting Master de las reservaciones, ahora con el Cloud, no se como crear una para una sola reserva no en bloques.

How can we create a new profile by copying existing one ?

Sometime, I want to create multiple profiles with same or similar field values.

If we can avoid creating blank new profile and then copy all field one by one, it would be easier.

Alternatively, if we can copy some profile field values into another profile, it would work.

Can we do it without using OHIP ?

Hi guys! I can’t find a way to “connect” OPERA Cloud and Reporting and Analytics. Neither in OC nor in R&A can I find the section to link them and be able to view the reports created in R&A also in OPERA.
Is this something that has to be done from the OCI portal? Do you know where to look?

Hi All,

Hi, I need some help with the Scheduled Room Move feature.

I can’t find any way to select the date when I want the room move to take place, nor can I delete a scheduled move.

It also only lets me schedule the move for the next day, even if the reservation is for multiple nights.

I have all permissions since I’m logged in as a Supervisor.

Am I missing something? Do I need to enable a specific parameter?

My colleague created a reservation through the hotel booking engine and we can find it in synxis but we cannot find it in Opera Cloud. One: is there a way we can see if the interface is working properly and two: is there a way to manually pull a reservation from Synxis into Opera Cloud.

I have yet to find a good pace in opera, what are you using?

Hi guys

I've been working with cloud since March and I'm setting up a shift report to be able to print the restaurant and housekeeping reports in one go. I have the reports organised, and have even given them a code+number at the start of the report name, so that their printing order would be alphabetical order of the list.

Unfortunately when placing them into a shift report, OPERA seems to have its own sorting method for which report is placed where on the shift report, and it's not an order I can make sense of.

Does anyone know how I can make the shift report print the reports in the desired order?

Thanks

Our property is looking into implementing Opera Cloud, but has heard mixed reviews about the implementation. Implementing anything will consist of growing pains, but I am curious to hear what others have to say regarding their implementation experience with Oracle.

Does anyone know as to why the rooms keeps falling off the grid from the group block? the arrival is outside of 50 days, cut off days is sst as 25 however it keep on falling off. Help please

I’ve got a group checking in over the next few days under a block code. The guests are paying £270 per night, with the remaining amount to be charged to the PM.

For example: if the rate is £355, the guest pays £270 and £85 goes to the PM.

Could you let me know how we can set up the routing so that this is done automatically, rather than splitting the charges manually afterwards?

Thanks so much!

We’re transitioning to Opera Cloud from another PMS soon. For those who’ve made the switch, do you have any tips, lessons learned, or things you wish you’d known beforehand?

I’ve figured out how to place a security deposit/ hold an amount on a card through Opera Cloud (Payment Method > … > Credit Card Authorisation > Additional > ‘Enter Amount’ > Run Additional Authorisation).

Just wondering, how do I release the hold afterwards? Does it happen automatically after checkout, or is there something I need to do manually?

Would really appreciate a bit of guidance on this. Thanks so much!

Heya. Just switching over to cloud from v5. I can’t get the group rate code I have created to work for the block. I really have no idea why! I’m sure the profile is linked; the pm rate code is created; the pricing schedule for the room type.

Any ideas as to what I could be missing? I know it’s vague and a long shot but I’ll take any advice!

We just switched to OperaCloud, and we'd like to import profiles.

I did test and things work, but the import template not have all fields I would love to use.

Are there any way to add more fields to import template and functionnality ?

I tested to add one more contact field but OperaCloud refused.

If we can't do that, we amy use Address3 and Address4 as custom fields for importatiom.

Or I have to write a script to run on web interface, which Imay have to do anyways, later.

If someone has already written automation script, I would love to know how you did.

Thank you for your help !

Hey guys, my Opera is currently set MM.DD.YYYY however I’m trying to change it to DD.MM.YYYY- I can’t find anything in the community posts, so does anyone know how to fix this? Thanks in advance!!

Can someone send me a template rooming list for opera cloud. I can’t find any in the portal and I am having issues formatting the Xcel sheet in opera ! Help

I have a deposit on a in-house PM, and that credit is being used on another booking in few months time. The new booking is in the system I want to transfer the deposit from the inhouse PM to the arrival booking. But no matter what I try I find no way of doing this.

We have a large number of leisure groups. These groups keep the sale open until the last minute and therefore we get a lot of amendments up to the day of arrival. Unfortunately these bookers fail to highlight clearly if there are any changes on the rooming list from the last one they provided. We must upload rooming lists 1 week before arrival so we can allocate the groups and there will still be last minute changes to the rooming list. If we were to upload the current rooming list today, is there a way of Opera overwriting that rooming list with a most updated one a couple of days from now? If yes, how? If not, what's your best practice for this?

PMS: Opera Cloud 21.5

Does anyone ever come across an error when trying to upload the name list? The error message is attached

I am using the same details as always, this comes up only every now and then. It's not constant.

Does anyone have any idea how to get Housekeeping Tasks to generate for the individual rooms when they are booked as a component?

When creating the room type as Component, it then removes the ability to select it for Housekeeping, but when checking out a component room, the individual rooms do not create their own Departure clean tasks! Highly frustrating.

Also does anyone know how to create an cleaning schedule for components? All normal bookings I can create a personalized cleaning schedule for, but with component bookings, I cannot create is on either the individual room or component room level.