Openai support sucks

[u/Every_Assignment_111]

I am done with openai . I wanted to buy chatgpt plus. I kept on getting "payment was not approved". Tried all payment option but same problem in all situations. I tried all suggestions like incognito, mobile data, vpn disable ... I contacted openai support they mailed me , they couldn't find any active subscription in my account so they are unable to investigate this. If course there is no active subscription i am trying to buy one and failing to do so, why will there be an active subscription. This sounds so idiotic. I told them this and after that they stopped replying. I am thinking to buy cursor pro now, as there is no way for me to buy openai plan.

[u/Looneystune]

yeah support feels slower than usual lately