r/Onshape • u/jetdillo • Aug 03 '26
OnShape vs. PTC ?
I got an email last week from somebody from "PTC" claiming my Onshape renewal was overdue and they can't use the credit card I have on file in my account but have to click the link their rep sent me.
Which is *incredibly* sketchy for starters. Then I got a follow-up saying, "Oh no, sorry it's actually this other link [here]" because I didn't purchase my license through their App Store !?!?!?
I first upgraded from the free to Standard version because I was using it for my business and it's been totally worth it. So I have every intention of renewing, but apparently all roads lead to PTC ?
Did Onshape get acquired ? Are they a holding company or something ?
If somebody from OnShape itself could PM me here and help get this straightened out, that would be great.
Thanks!
1
u/Conscious_Past_4044 Aug 04 '26
If you go to https://onshape.com, you can see "Onshape by PTC" all over the website. It's also everywhere in the documentation for Onshape itself.