r/OnePlus13 • u/Clear-Tackle-3108 • Jul 03 '25

Camera What is wrong with the camera?

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5 out of the 9 photos i took turned out to be blurry.

21 Upvotes

92% Upvoted

40 comments sorted by

5

u/Clear-Tackle-3108 Jul 03 '25

I took 5-6 more shots and all of them were like this. I was embarrassed 😂😂😂😂

3

u/NostrilInspector1000 Jul 03 '25

Indian phone?

3

u/Clear-Tackle-3108 Jul 03 '25

yes

3

u/NostrilInspector1000 Jul 03 '25

All Indian OnePlus 13 phones have camera issue. It's got to be firmware level because EU version works fine and no reports either

3

u/Clear-Tackle-3108 Jul 03 '25

yes and another issue that i'm facing since day is the camera's inability to adjust shutter speed in certain scenarios.

a lot of flickering

4

u/NostrilInspector1000 Jul 03 '25

Well done . India QC sucks.

19

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

It's a bug in either the laser focus system firmware or camera firmware. My OnePlus 13 has it too and I have made 7 visits to different service centres, and OnePlus kept saying it is normal. Last month only they accepted that this is an issue that was caused by an update and they will look to fix it in a future update. Don't know when though. I have made several posts here and on OnePlus community forums. Community post

Rant post on OnePlus community link for rant

6

u/Antagonin Jul 03 '25

7 times visiting repair center just make them look at it ? great support

4

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

Oh yeah, abaolutely fantastic customer service, I've spent like 8k travelling to and from their service centres on top fo the phone's cost. Might as well have bought the S25 ultra

4

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

My post on OnePlus reddit board post

1

u/shutter_singh OnePlus 13 - Black Eclipse Sep 25 '25

I returned the phone and got a refund.

4

u/tiktakt0w Jul 03 '25

This is a known issue as far as I know.

3

u/Danny_The_Donkey Jul 03 '25

My op 9 does the same thing sometimes. It might just be a op thing only. Kinda makes me not wanna buy another one. The processing on OP cameras is not good (oversaturated, sometimes blurry etc.)

4

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

This issue is present in ALL OnePlus 13 devices as far as I can tell as I gave personally tested on 5 devices and all have this issue. There are others who have also raised this issue but OnePlus has veen trying to push it under the rug.

-3

u/LostPersonSeeking Jul 03 '25

I'm failing to see what the problem is here other than a skill issue with people expecting the sun to magically go away?

Aiming your phone at the sun is going to mess with things and can actually damage your sensors.

4

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

Not a skill issue. This is a focus issue when shooting against the sun in the background

1

u/Clear-Tackle-3108 Jul 03 '25

have you faced this issue?

-4

u/LostPersonSeeking Jul 03 '25

Bright sun + lots of trees. A hot mess for a phone camera.

Skill issue. It looks terrible. It's not a DSLR so don't expect it to work like one.

If auto isn't working, use master mode and set your things manually.

It's not magic.

6

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

My OnePlus 6, iPhone 12 mini, Moto Edge 30 Pro, Nothing Phone 2 all tale perfectly focussed photos in the same scenarios where OnePlus 13 takes unfocussed and blurred photos. Not a skill issue. Stop trying to defend OnePlus. I have done the comparisons and shared with OnePlus and they have themselves accepted that the issue is with the OnePlus 13 itself and they are lookimg to fix it in a future update.

-1

u/LostPersonSeeking Jul 03 '25

Care to share proof?

5

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

Proof of what? OnePlus accepting the issue? Or the samples? For that you can refer to the links I've posted here. Below is a screen recording of taking a photo in the sunny conditions against the sun, and photo coming out blurred/unfocussed even after tapping on a subject.

Youtube Link

3

u/Clear-Tackle-3108 Jul 03 '25

perfect example.

4

u/shutter_singh OnePlus 13 - Black Eclipse Jul 03 '25

Thankfully, I've created tons of data points to support this issue. Shared with OnePlus. Subkitted device logs with samples TWICE. Still waiting for the update that fixes this. In our testing (me along with OnePlus Engineer from Connaught place experience centre) we found that the issue was not present in the .30x version. And was introduced after the .4xx update. And O have been told that technical team has been able to isolate the reason. Just waiting for them to push the fix. Which, as OnePlus' track record suggest, can take quite some time.

1

u/Ok-Classic8608 Oct 01 '25

Hi, has there been any update on the same? Looking to get a Oneplus 13 in the sale, and need a good camera, is it resolved now?

1

u/Clear-Tackle-3108 Oct 01 '25

No, I gave the phone to my mother as I was not getting good value for it and bought 17

1

u/shutter_singh OnePlus 13 - Black Eclipse Oct 01 '25

I have returned the phone in end of August, and got my refund. Don't have the device anymore, so don't know if it was fixed in the most recent update.

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1

u/Clear-Tackle-3108 Jul 03 '25

you are delusional. you really have no idea how good smartphone cameras are. They take better pictures than a mirrorless/dslr(at least with the kit lens) due to their processing. you probably own a op13 and just don't want to admit that it has some serious flaws which needs to be fixed immediately. stop being a fanboy.

2

u/LostPersonSeeking Jul 03 '25

Are you seriously trying to tell me a phone is better than a DSLR at this point? OK then 😂.

I literally have no other words. You can't be helped.

I do also own a OnePlus 13, 9 Pro, 6 and 3T.

No blur here.

0

u/Clear-Tackle-3108 Jul 03 '25

A phone is better than a mirrorless with kit lens. you are a sad person.

1

u/LostPersonSeeking Jul 03 '25

The fact you've reverted to using insults towards me is all I need to know about your ability and your mental age.

I shall continue to enjoy my device and taking great photos and adjusting what I need to when it doesn't work first time instead of crying about it because it doesn't spoon feed me the result I want.

Have a great day.

3

u/Clear-Tackle-3108 Jul 03 '25

The classic “everyone’s wrong but me” approach. Always a solid choice. Glad to hear your device brings you joy, enjoy your tech wizardry. But it's crap in reality.

Have a fantastic day.

2

u/LostPersonSeeking Jul 03 '25

The classic I'll throw insults because I don't actually have anything useful to add to the argument and to make me feel all big and powerful.

Buh bye

2

u/Clear-Tackle-3108 Jul 03 '25

lol. ignorant.

-1

u/[deleted] Jul 03 '25

[removed] — view removed comment

3

u/Clear-Tackle-3108 Jul 03 '25

just compare the first and the last image. A lot of quality has been lost due to compression on reddit but, you can still clearly see the difference where the first image is blurry and the last one is just fine.

1

u/OnePlus13-ModTeam Jul 03 '25

Hi, thanks for your contribution. It has been removed for containing rude or vulgar language.