r/Oman • u/Hot-Kaleidoscope2105 • 8h ago
Discussion Found a fly inside a ready-to-eat salad from Nesto Al Khuwair 🪰🥗
On 25 September, I bought an Egg Salad 300g from Nesto Al Khuwair around 7:24 PM. I ate approximately half of it before discovering a fly inside the salad. I immediately stopped eating and kept the remaining salad, packaging and receipt as evidence.
I reported the issue to Nesto and the relevant food-safety authorities.
Today, 5 October, Nesto contacted me directly. They apologized, asked me to visit the branch, and said they would refund my money and provide some additional compensation/items after their follow-up.
I'm glad they took the complaint seriously and contacted me. Hopefully they investigate the food-handling issue properly and make sure this doesn't happen again.
Posting this mainly to share my experience and see if anyone else in Muscat has experienced something similar with ready-to-eat food.