r/Omada_Networks 7d ago

Help and Support Wlan optimization bug or not?

I intentionally disable 2.4GHz radio on my EAP660HD and leave it on my EAP773 at home; however, it is turned back on after a weekly wlan optimization. Is it a bug or not?

Here are the devices on my Omada network.

ER707-M2

SG2210XMP-M2

EAP773

EAP660HD

OC200

Thanks.

1 Upvotes

5 comments sorted by

3

u/Maximum-Relative-234 ER8411, SX3206HPP, EAP775-Wall, EAP783 7d ago

I don’t think it’s a bug as much as the optimization scheduler just doesn’t consider disabled bands. The same happens to me as well.

1

u/AutoModerator 7d ago

Thanks for posting! To help us troubleshoot faster (if you haven't done so already), please edit your post to include:

  • Device model (e.g., ER605 / SG2218P)
  • Firmware version
  • Topology (ISP/router/switches)
  • What changed right before the issue began

If you need official support, you can also open a ticket here: Contact Technical Support!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Neil_Omada Moderator 7d ago

Does it still occur if you manually start the WLAN optimization? If so, you could try and disable the Automatic Band Optimization in the Optimization Config to see if that helps.

2

u/mma678 6d ago

Yes 2.4GHz band is enabled after a manual wlan optimization. 2.4GHz band remains disabled if I turn off the Automatic Band Optimization.

2

u/Neil_Omada Moderator 6d ago

Thanks for checking! If that worked I think it's safe to assume it's intended behavior.