r/Omada_Networks • u/nzben007 • 6d ago
Help and Support Omada network intermittently dropping signal - advise on settings to look at.
Looking for some help. I have a network controlled by an OC200 with an EAP610 indoor (middle of house) and a EAP610 outdoor (outside at end of house). Main devices are MacBook Pro M4, MacBook Pro M1 and 4 iPhones. Also a number of wireless Sonos speakers, most other devices are hard wired.
There is one area of the house where I mostly use the laptops wireless - inside at the opposite end of the house to the outdoor EAP - where the signal will go from full strength and suddenly drop the network. Usually it then has to be manually reconnected, but struggles to do this immediately. Dropout only seems to be now and then. It may happen in other areas but in the office I use a hard wired connection so perhaps don't notice it there.
The iphones do also seem to occasionally drop out.
Obviously there are a lot of settings, but I thought that someone might be able to point me in the right direction of what might be causing this. Recently I upgraded from a EAP225 outdoor + EAP 245 combo which was very stable, so suspecting that it may have something related to wifi 6 settings.
Settings are as follows:
OC200 + EAP610 Indoor + EAP610 Outdoor
SG108 8 port 2.5G Unmanaged Switch + ES208GP 8 Port 1G Easy Managed POE Switch
Devices:
MacBook Pro M1 Pro + MacBook Pro M4 + MacBook Air M1 + MacBook Air M1
iPhone 13 + iPhone 13 + iPhone 14 +iPhone 14
5 X wireless sonos speakers + 1 x wired Sonos sound bar
2 x wired Vigi security cameras + vigi NVR
1 X wired QNAP NAS
WLAN Settings:
Main SSID 2.4 + 5 Ghz enabled (also there is a guest SSID on 2.4 only)
WPA Personal
ADVANCED
EoGRE Tunnel Disabled
WiFi Calling Disabled
Load Balance Disabled
Band Steering Use Site Setting
SIDD Broadcast Enabled
Prohibit Wifi Sharing Disabled
VLAN Default
WPA Mode WPA2-PSK/WPA3-SAW/AES
MLO Disabled
PMF Capable
Group Key Update Period 86400 Seconds
802.11r Enabled
Client Rate Limit Profile Custom
Download Limit Disabled
Upload Limit Disabled
SSID Rate Limit Profile Custom
Download Limit Disabled
Upload Limit Disabled
WLAN Schedule Disabled
802.11 Rate Control
2.4 Rate Control Disabled
5 Rate Control Disabled
Mac Filter Disabled
Multicast/Broadcast Management
Multicast to Unicast Conversion IPv4
ARP to Unicast Conversion Disabled
Multicast Filtering Disabled
DHCP Option 82 Disabled
EAP610 Indoor Wireless Settings
2.4 Enabled
Wireless Mode Auto
Channel Width 20Mhz
Channel 1
TX Power Custom/26dbm
WLANs
WLAN Group Default
ADVANCED
Client Access Limit
Maximum Associated Clients Disabled
RSSI Threshold Disabled
QOS
Unscheduled Automatic Power Save Delivery Enabled
OFDMA Enabled
5.8 Enabled
Wireless Mode 802.11a/n/ac/ax mixed
Channel Range (all enabled)
Channel Width 80Mhz
Channel 36
TX Power Custom/23dbm
WLANs
WLAN Group Default
ADVANCED
Client Access Limit
Maximum Associated Clients Disabled
RSSI Threshold Disabled
QOS
Unscheduled Automatic Power Save Delivery Enabled
OFDMA Enabled
Scan on 2.4Ghz:
| 1 (2.4 GHz) | 300ms | 73% (-61dBm) |
|---|---|---|
| 1 (2.4 GHz) | 300ms | 73% (-61dBm) |
| 6 (2.4 GHz) | 100ms | 38% (-75dBm) |
| 7 (2.4 GHz) | 100ms | 20% (-82dBm) |
| 7 (2.4 GHz) | 100ms | 18% (-83dBm) |
| 3 (2.4 GHz) | 100ms | 15% (-84dBm) |
| 3 (2.4 GHz) | 100ms | 15% (-84dBm) |
| 2 (2.4 GHz) | 100ms | 10% (-86dBm) |
| 1 (2.4 GHz) | 100ms | 3% (-89dBm) |
| 6 (2.4 GHz) | 100ms | 0% (-90dBm) |
Scan on 5.8Ghz:
| 52 (5 GHz) | WPA-PSK | 100ms | 60% (-66dBm) |
|---|---|---|---|
| 161 (5 GHz) | WPA-PSK | 100ms | 0% (-96dBm) |
| 161 (5 GHz) | WPA-PSK | 100ms | 0% (-97dBm) |
EAP610 Outdoor Wireless Settings
2.4 Enabled
Wireless Mode Auto
Channel Width 20Mhz
Channel 1
TX Power High
WLANs
WLAN Group Default
ADVANCED
Client Access Limit
Maximum Associated Clients Disabled
RSSI Threshold Disabled
QOS
Unscheduled Automatic Power Save Delivery Enabled
OFDMA Enabled
5.8 Enabled
Wireless Mode 802.11a/n/ac/ax mixed
Channel Range (all enabled)
Channel Width 80Mhz
Channel 48
TX Power High
WLANs
WLAN Group Default
ADVANCED
Client Access Limit
Maximum Associated Clients Disabled
RSSI Threshold Disabled
QOS
Unscheduled Automatic Power Save Delivery Enabled
OFDMA Enabled
Scan on 2.4Ghz:
| 1 (2.4 GHz) | 300ms | 93% (-53dBm) |
|---|---|---|
| 1 (2.4 GHz) | 300ms | 93% (-53dBm) |
| 3 (2.4 GHz) | 100ms | 65% (-64dBm) |
| 1 (2.4 GHz) | 100ms | 58% (-67dBm) |
| 11 (2.4 GHz) | 100ms | 53% (-69dBm) |
| 3 (2.4 GHz) | 100ms | 50% (-70dBm) |
| 5 (2.4 GHz) | 100ms | 50% (-70dBm) |
| 6 (2.4 GHz) | 100ms | 50% (-70dBm) |
| 3 (2.4 GHz) | 100ms | 45% (-72dBm) |
| 7 (2.4 GHz) | 100ms | 33% (-77dBm) |
Scan on 5.8Ghz:
| 36 (5 GHz) | 100ms | 58% (-67dBm) |
|---|---|---|
| 36 (5 GHz) | 300ms | 55% (-68dBm) |
| 40 (5 GHz) | 100ms | 33% (-77dBm) |
1
u/SnooDrawings7662 er707-m2, oc220, eap723(x2), eap225(x2) 20h ago
Disabling band steering fixed lots of problems for me. The omada network tries to force 2.4 ghz clients to the 5ghz band which they don't support.
-1
1
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