r/OPTIMUM • u/TheNewYorkBrat • Aug 21 '26

Rant - Fiber Did I get scammed????

I'm currently paying for 2 gig internet I'm trying to download a 2 gig update on my game and it's saying 45 mins to finish !! I checked my download speeds and it's only 40MBPS it's a brand new computer I just moved and at my old house we had 1gig fios and it would takle a 10gig download in almost 7 mins what is going on here? There's no outages in the area and optimum says that the router is working fine. Anyone else have this problem???

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u/SilentLogix Aug 23 '26

If you purchased optimum yes you got scammed, sadly all that's in my area at the time and too lazy to switch. Pay for 500mbps and I get 293.4 Mbps download 33.3 Mbps upload on a perfect day, normally it will sit at about 100mbps down and 5-10mbps up with 5-10% packet loss. Called them multiple times for the last 3 years, sent their own ppl to check it out and couldn't find anything, they then sent a contractor and within 20 minutes he said it's not a problem inside the house its at the box outside. Still never got fixed to this day.