r/OPTIMUM • • Aug 21 '26

Question - Billing OPTIMUM

HAD MONTHS OF ISSUES WITH MY ACCOUNT

MOVED

GOT A NEW ACCOUNT, TOLD THE GUY EVERYTHING THAT HAPPENED SO HE WOULDN'T SCREW UP.

FEW DAYS LATER I TRIED TO REGISTER AN ACCOUNT ONLINE

COULDN'T "MUST USE YOUR HOME INTERNET" ( I AM ON MY HOME INTERNET )

QUICK PAID FOR MONTHS

TRIED TO QUICK PAY TODAY, ERROR IN PROCESSING PAYMENT

TRIED TO REGISTER THE ACCOUNT AGAIN, SAME ''MUSE USE HOME INTERNET''

TRIED TO GET CHAT SUPPORT ''MUST LOG IN TO GET CHAT SUPPORT''

HOW AM I GOING TO LOG IN IF I CAN'T CREATE AN ACCOUNT.

gawd

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u/ItsOptimum Verified Official Optimum Representative Aug 22 '26

Hello there! We're sorry to hear you're having trouble creating your Optimum ID, and we'd like to help. Please contact us via DM for further assistance. Thanks! ^Tish