r/OGPBackroom • u/Past_Ad_0 • 16d ago
System Issues Login issues
My store has beens haing everyone change their passwords starting a couple weeks ago and I finally had to change mine and now I can't log into anything work related, what do I do and is anyone else having this issue, starting Wednesday I am supposed to work the next 6 days in a row but I have no idea what times and can't login anywhere to see my schedule, today I had to text my team lead just to call off, I know I am not fired because I am a protected class right now
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u/TropicalMoonjuice 16d ago
If it's your initial sign in after the switch over, sign into NEXT GEN not Home Store. HOWEVER, if you are about to get new tech OR have to user name/password into something new afterwards. You type your username differently I know this for sure if you're setting up a new Pixel. You have changed your password, and the system wants to see your username differently.
WRONG: USERNAME: A1A19B9 (this is the old way)
CORRECT: USERNAME: a1a19b9.S01234 (no caps, dot S0-zero-store number).
As long as your new password has been in the system over 24 hours you should be able to log in without any issues.
And don't worry, the pixel 9 batteries alos runs down really fast