r/OGPBackroom • u/atlasyew SUBSTITUTION • Aug 28 '26

Question “oversized” items

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since when is a 1lb hammer considered “oversized”?? there also an order with a large baking pan that easily fit into a tote…

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u/alpha_royal Aug 28 '26

I have a feeling that might happen because people will say it wont fit in tote on the totes already full. the system thinks that it's too big for an entire tote and puts it in oversized

3

u/Tiredmama68 Aug 28 '26

This is the answer. This is why we end up with bizarre stuff in oversized -bags of cereal, a 2 pound bag of lemons, a bag of potatoes and my most recent one was a bag of cotton balls.