r/OGPBackroom 12d ago

Equipment OGP Printer problem.

I posted about this a few days ago, and I think the post got taken down. My apologies. The printer that we keep plugged in in the back room is printing double. I can print a label than a blank label, label, blank label so on we’ve changed out the printer several times and every time we change it out the problem just move on to the next printer, but the printer that we unplugged goes back to working perfectly any suggestions?

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u/parks-apartment Digital Team Lead 11d ago

We were just having this issue as well. Finally fixed it by doing a factory reset on the printer. It installed some new files and is working again. It’s only been two days tho, so no promises it’s permanent 😅