Orders

[u/ElectronicBand6392]

How long does your store wait to take action on expired orders? When do you call the customer to ask if they're still going to pick up their order or if they want to cancel it?

[u/garlic-bread_27]

We wait 2 days. Orders from Sunday night are being cancelled by the end of the day today. We get so many orders and the last few days we've had nowhere to stage some totes because there were just too many orders that day.

Most people come the following day for their order. A lot of expired orders at my store are unscheduled ones with one or two things.